Page 48 - FDI Alliance International Magazine Summer 2020 Digital Interactive Issue
P. 48

CHAMPIONS OF CHANGE - TACTICAL

       ANALYSIS OF WINNING TEAMS DURING


       COVID19


       As I watch the UEFA Champions League soccer/  the other hand, poor tactical awareness or the   in areas not typically thought of as tech hubs.
       football matches this past week, it becomes   inability to shift direction of the company in an   With their worldwide headquarters recently
       obvious that tactics implemented by the club’s   ever-changing world can lead to financial ruin   announced in the historic Glassworks Building
       coaching staffs are the key to their team’s survival   and bankruptcy.   in downtown Louisville, Ankur and his team were
       in the knock-out phases of the tournament.  From                         ready to take the next steps in their business plan.
       brilliant strategies implemented by underdogs RB   In the modern world of COVID, business winners   Then, everything changed.
       Leipzig and Olympique Lyonnais coaching staffs   and losers are being determined on a daily basis.
       to the overthought calamities by Manchester   Every day, we are seeing businesses that have  Traditionally, tech companies like Interapt have
       City’s Pep Guardiola and Atletico Madrid’s   chosen the wrong tactics and, as a result, are  a central gathering place or office to bring
       Diego Simeone, winners and  losers  in must-  filing for bankruptcy and disappearing from our   problem solvers, designers and technical  staff
       win matches are often determined by subtle but   local communities and main streets. According   together to tackle all issues that they face in their
       confident directions given by the ones in charge.    to the business tracking app Yelp, over 70,000  current projects.  The company has always been
       Being a long-time  mitglied/member  of the   businesses across the United States of America   famous for their family-like atmosphere where
       German club FC Bayern München, I have seen   have closed from March 1st – July 10th, 2020  office doors are always open with young, staff
       first-hand what a difference in tactics can do to   due to the impacts of COVID on the economy.     working hours that fit best with their social life
       transform opportunities for a football team in   Small businesses and restaurants have been the   and  tech-driven  lifestyle. But once  COVID hit,
       terms of winning and losing. With the start of   hardest hit by the closures but no industry sector   the office life was jettisoned and a new reality
       the 2019/2020 season, Bayern were lifeless   is immune from the impacts of this pandemic. It   of Google Meet meetings dominated the daily
       under the direction of Nico Kovač and fell into   is hard to find bright lights in the dreary scenes of   schedule.
       seventh place as winter approached. After a   this pandemic but I want to highlight two leaders
       hasty coaching change, Hansi Flick was named  I have found who chose the right tactics to lead   When asked how COVID has impacted his
       the new manager and Bayern München were   their teams to opportunities to survive now and to   business, Ankur stated, “We didn’t know what
       quickly back to their winning ways with a change   thrive post-COVID.    to expect, as everyone else. Should we hunker
       in attitude and tactics. These tactical changes by                       down? Or double down? We chose to double
       Flick were obvious immediately and led the club   Ankur Gopal is the founder and CEO of Interapt,  down and find creative ways to keep our
       to a record winning streak with two trophies in   LLC, a software development and training   employees in their jobs. It caused uncertainty
       hand so far this season. The quest for the third   company based in Louisville, Kentucky. Interapt   for our employees, so we had to show grace
       elusive prize, the UEFA Champions League Title   has survived many fluctuations in the tech sector   and think creatively for our employees working
       is within reach after a lopsided 8-2 win over the   over the last decade but nothing could have   from home, with their kids, with another spouse
       once invincible Lionel Messi and Barcelona.  prepared Gopal for what was coming down the  working...and sometimes in close quarters.”
                                            pipe. Prior to COVID and its impacts, Interapt
       Leadership and coaching are not exclusive to   was providing custom technology solutions for   He went on to describe how they have handled
       the pitch or sporting world. Every day in the   companies from web and mobile applications.     their day-to-day operations, “Some obvious
       business world, company leaders implement   Ankur and his team in recent years have evolved  changes include Zoom meetings, slack, daily
       strategies that lead to wins and losses in the   their business plan to develop custom training  and weekly check ins. But we’ve also done other
       financial columns. These tactics can transform   programs in economically distressed regions.     things, like buying dinners for our team members
       the trajectory of the company and can create   The goal of the training programs is to fill the   at home.  Doing virtual coffees and happy hours
       opportunities that would not be available without   rising tech talent gap by developing a new   to blow off steam and talk about life.”
       otherwise these changes by leadership. But on   generation of  talented  software developers
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