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238  n  HOMe HeAlTH SySTeMS



                                                    resulting  in  an  increase  of  health  care  costs
               HoMe HealtH systeMs                  that  required  cost  containment.  As  a  result,
   H                                                health  care  began  to  shift  from  acute  short-
                                                    term hospital care to community home-based
           Home  health  systems  primarily  support   and chronic long-term care. patients began to
           home health and hospice programs provided   be discharged from inpatient settings “sicker
           by  home  health  agencies  (HHAs).  Home   and quicker” and required more health care
           health  is  more  than  “care  in  the  home.”  It   services in the home.
           focuses on the continuity of care from the hos-  As  the  number  and  type  of  HHA
           pital to the community, public health concepts   increased,  technological  systems  were
           of disease prevention and health promotion,   needed  to  manage  the  flow  of  informa-
           and out-of-hospital acute illness services.  tion in the proper time frame and to assist
              Home  care  is  the  oldest  form  of  health   in  the  decision-making  process.  They  were
           care and yet the newest. Home health nursing,   designed to furnish the information required
           previously called care of the sick in the home,   for  payment  by  Medicare,  Medicaid,  and
           is one of the earliest developments in the field   other third-party payers for reimbursement
           of public and community health. care of the   for  services.  They  were  developed  for  the
           sick at home traditionally has been provided   sole purpose of improving cash flow, holding
           by voluntary nonprofit agencies, such as vis-  down costs, and addressing the federal regu-
           iting nurse associations, organized to provide   latory needs for HHAs.
           out-of-hospital services (Martinson, Widmer,   Systems  were  generally  developed  by
           & portillo, 2002). However, care is now also   commercial vendors who obtained the com-
           provided by profit-based organizations.  puter  system  hardware  and  developed  the
              The systems involved in the delivery of   software to process the services data provided
           patient care in the home have changed since   by the HHAs. The computer vendors owned
           1883 when lillian Wald established the first   the home health system and were responsible
           home  health  nursing  agency  in  the  United   for  maintaining  and  updating  them.  Home
           States (Martinson et al., 2002). However, the   health  computer  vendors  were  usually  con-
           principles that guide home care continue to   tracted by the HHAs to provide billing ser-
           be  holistic  and  focused  on  helping  people   vices and financial management, without the
           remain in their homes despite or following   HHAs having to develop their own system.
           a serious or acute illness or condition. In the   With the introduction of the microcomputer
           beginning, services were provided as charity   and online communication systems, local area
           to the poor. Today, in many HHAs, provision   networks and wide area networks were intro-
           is made for a small group of people who do   duced, designed to advance and enhance the
           not  have  insurance  and  who  cannot  afford   home health systems. They were used to link
           fee-for-service care. However, visits are usu-  state and local units, to share hardware and
           ally very limited, and patients are provided   software, and to integrate information.
           with  resources  to  help  them  once  they  are   These  systems  are  designed  not  only
           discharged from the agency.              to  collect  and  process  home  health  data
              In 1966, after Medicare and Medicaid leg-  required  by  the  federal  government  and
           islation  were  introduced,  home  health  pro-  third-party  payers  for  reimbursement  of
           grams began to increase in number and in size.   services  but  also  for  the  efficient  manage-
           They increased faster than all other organized   ment of the HHA. They focus on billing and
           providers in the health care industry because   financial  applications,  such  as  general  led-
           Medicare primarily addressed the health care   ger,  accounts  receivable,  accounts  payable,
           needs of the aging population. As this popula-  billing,  reimbursement  management,  and
           tion grew, more health services were required,   cash  management.  They  also  may  include
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