Page 30 - THE IMPLEMENTATION OF INFORMATION LITERACY PROGRAMME IN LIBRARIES

THE IMPLEMENTATION OF INFORMATION LITERACY PROGRAMME IN LIBRARIES

3.6 MECHANISMS TO ASSURE THE QUALITY OF THE STUDY

To ensure the quality of study, this research use method control of ‘biases’. According
to Radiology (2006), bias is characterized as any propensity which anticipates impartial

thought of an inquiry. In research, bias happens when systematic error is brought into

sampling or testing by selecting or empowering one result or reply over others. Bias can
happen any phase of research such as data collection or research design. Interpretation of

bias cannot be limited to a simple inquisition. Bias also not a dichotomous variable.

First method, avoiding from ask the wrong question. It is impossible to get the good

answer if you ask the wrong question to respondent. Unfortunately, survey result easily
compromised by questioning had achieved catch whole issue scope of a study. This study

is related to the implementation of information literacy program in library. However if

question that will be ask related to information literacy program to school or organization,
thus it can be consider as wrong question because out of the topic of this research.

Second method, avoiding in choosing the wrong respondent. This research only pick
respondent particularly at the certain area such as in library. It is to ensure that this survey

is purposely use and answered in the library for getting the quality results. Only the opinion

from the selected respondents is use in order to know further about the information literacy
program in library. By avoiding in choosing wrong respondent can guarantee how far the

quality of survey is.

Furthermore, certain respondents is hand-picked to get involved in this research of pilot

test or pre-testing that will be done by the researcher as it is an essential part of designing

the questionnaire. By doing pilot test, it act as guidance in order to see whether the
questionnaire will be understand in line as the way the researcher intend to be. The

selection of respondents is based on certain criteria such as student in UiTM Puncak
Perdana itself, and selected staff in library. Questionnaire of the pilot test will be given to

5 person both student and staff in order to clearly explain the purpose of the study. The
respondents will give their feedback or comment or suggestion based on the pilot test

questionnaire and it will give the opportunity to improve or corrected error happen in the

questionnaire before it is spread to 100 respondents.

IMC 651: EVALUATION OF INFORMATION SERVICES 30