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THE IMPLEMENTATION OF INFORMATION LITERACY PROGRAMME IN LIBRARIES
“IMPLEMENTATION OF INFORMATION LITERACY PROGRAMME IN
LIBRARIES”
CHAPTER 1:
INTRODUCTION
1.1 INTRODUCTION
As time goes by, the use of information becomes increasingly sophisticated and act as
indicator to measure level of knowledge of human being. Besides, in this era of
globalization and the arrival of internet, getting information is easy but getting the right
one can be difficult. According to American Library Association (2004), information
literacy is a set of abilities that require an individual who can identify when information
is needed and he or she has the ability to locate, evaluate and use effectively the needed
information. Armstrong (2005), stated that information literacy is knowing when and why
you need the information, where to find it and how to evaluate, use and communicate it in
an ethical manner.
What information literate is when someone capable to differentiate between good
or bad information, know how to use the information wisely and verify the information
before it is spread to others. Being information literate, people can improved their lives
where they can find relevant information, assess its quality and use it in order to make
better decisions or develop new knowledge.
Hence, the implementation of information literacy program in library is quite
essential in order to educate community become information literate. So, the
implementation of information literacy program in library comes into variant ways. As for
academic libraries, Szarina et al. (2006) concluded in their study where it is compulsory
to students who have attended a one semester to participate in information skills course
and library orientation and they have higher mean score at the advanced and intermediate
levels than those who have not. In Malaysia, Edzan and Zainab (2005) noted that about
nine public universities in Malaysia conduct form of information literacy course for their
undergraduate students using teacher-centred approach. All these programmes are
prepared, managed and delivered by the librarians with the help of library staff.
Kenya National Library Service (KNLS) act as public libraries where orientation
is offered mainly to users and many of them are unable to use the information resources
IMC 651: EVALUATION OF INFORMATION SERVICES 5

