Page 371 - MARSIUM'21 COMP OF PAPER
P. 371

350                                        Ali & Ahmad (2018)

            Wang, Y.J., Hernandez, M.D. and Minor, M.S. (2010), “Web aesthetics effects on perceived online service quality and satisfaction in an e-
            tail environment: the moderating role of purchase task”, Journal of Business Research, Vol. 63 Nos 9/10, pp. 935-942.


            Watts-Perotti, J., and Woods, D. D. "How Experienced Users Avoid Getting Lost in Large Display Networks," International Journal of
            Human-Computer Interaction (11:4), 1999, pp. 269-299.

            Xu, Q., & Sundar, S. S. (2014). Lights, camera, music, interaction! Interactive persuasion in e-commerce.  Communication Research, 41
            (2), 282–308. doi:10.1177/0093650212439062.

            Yamamoto, M. and Lambert, D.R. (1994), “The impact of product aesthetics on the evaluation of industrial products”, Journal of Product
            Innovation Management, Vol. 11 No. 4, pp. 309-324.

            Yoo,  B.  and  Donthu,  N.  (2001),  “Developing  a  scale  to  measure  the  perceived  quality  of  an  internet  shopping  site  (SITEQUAL)”,
            Quarterly Journal of Electronic Commerce, Vol. 2 No. 1, pp. 31-45.


            ZHANG P (2000) The effects of animation on information seeking performance on the World Wide Web: securing attention or interfering
            with primary tasks? Journal of the Association for Information Systems 1, 1–30.

            ZHANG P and VON DRAN GM (2000) Satisfiers and dissatisfiers: a two- factor model for Website design and evaluation. Journal of the
            American Society for Information Science 51(14), 1253–1268.

            Zhilin, Y., Peterson, R. T., and Cai, S. “Services quality dimensions of internet retailing: An exploratory analysis,” Journal of Services
            Marketing, 17: (6/7), 2003, 685-98.






































                                                                                                                   350
   366   367   368   369   370   371   372   373   374   375   376