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postal service. Besides these, postal service also provides small banking and
money transfer facility which aids to foster the business.
Mail service / Methods of sending letters
Mail service is one of the main services of post office that deals with collection of
letters and parcels from the sender to distribute among the receivers. Nepal Postal
Service deals with both inland and international mails. An inland mail is one where
the sender and receiver of the mail reside within the same country. On the other hand,
where the sender and receiver of the mail reside in different countries, it is called an
International Mail.
While sending a written message, the sender can make use of a post card, aerogramme
or envelop. For sending an article in a packet or parcel, a wrapper (thick paper or
cloth) can be used. These are the alternative means of sending any mail through the
post office. The following methods can be used for mail service:

1. Ordinary Letters: Ordinary letters are the letters which are sent for ordinary
matters. Generally such letters are sent to share personal messages, ideas,
opinions, etc. and do not contain very important, urgent and confidential
matters. Official letters containing ordinary matters also come under this
category. A nominal and minimum amount of postal stamp is required for
ordinary letter.
2. Registered Letters: Sometimes we want to ensure that our mail is definitely
delivered to the addressee, otherwise it should come back to us. In such
situations, the post office offers registered post facility through which we
can send our letters and parcels. Registered letters are suitable for important,
urgent and confidential matters. These mails are handed over to the post office
after affixing additional postage as registration charge. On receiving the mail
the post office immediately issues a receipt to the sender, which also serves
as a proof that the mail has been posted. The post office will not accept letters
without complete address on then. To distinguish them from ordinary mail, all
registered mails are stamped as “Registered Post” on the envelop.

Differences between registered letter and ordinary letter

Registered letter Ordinary letter
1. These letters are recorded in post office. 1. These letters are not recorded in post office.

2. Additional postage as registration for letter is 2. Only minimum amount of postal stamp is
charged. So it is a costlier method. required. So it is cheaper method.
3. The post office will be responsible for the 3. The post office may not bear the responsibil-
loss or damage of this mail in transit. ity of these mails in case of loss or damage
in transit.
4. It is suitable for important, urgent and confi-
dential matters. 4. It is suitable for simple and ordinary matters.
5. The post office immediately issues a receipt to 5. Post office does not issue any receipt to the
the sender, which also serves as a proof that sender in ordinary mail.
the mail has been posted.

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