Page 205 - The John Adair Handbook of Management and Leadership

CikguOnline
CikguOnline

Meetings are groupings of people and can develop their own
personality. It can help to understand the personality of a particular
grouping by reference to group:

• conformity
• values
• attitude to change

• prejudice
• power.

So that the method of running the meeting and making it effective
depends on understanding and overcoming problems posed by the
group personality.

Within your organisation

Organisations have a degree of permanence, hierarchy and formal
communication. Informal communication supplements the formal
communication that is needed in organisations.

The content of communication in organisations should be (in
relation to):

1 The task:
• the purpose, aims and objectives
• plans
• progress and prospects
2 The team:
• changes in structure and deployment
• ways to improve team work
• ethos and values

3 The individual:
• pay and conditions
• safety, health and welfare

• education and training

Chapter 8: Communication and presentation 195