Page 53 - The John Adair Handbook of Management and Leadership
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                 4   Evaluating those options
                 5   Making the decision (choosing an option)

                 6   Testing its implementation: by feel, by measurement
                     and by assessment.
                 You should also listen to your ‘feel-right?’ test – do warning lights
                 flash or alarm bells sound? If so, re-work decision elements 1-6.
                 (Experience of your own or that of others helps to develop your
                 ‘feel’ for decisions).
                 A decision is only effective if it is implemented (and that means
                 getting the desired results through people). For that, other people
                 need to be included in the decision-making process.You need to
                 develop your skills in appreciating when it is most appropriate to
                 include others in the decision-making process.

                 An effective decision-maker is always an effective thinker. The
                 three essential skills are those of:
                 1   analysing
                 2   synthesising

                 3   valuing.

                 An effective decision-maker knows that quick decisions are not
                 necessarily the best ones and decisiveness only results from thinking
                 things through. Key decisions (and recognising when you are being
                 asked to make or be involved in the making of key decisions)
                 demand that great care must go into analysing (the component
                 elements), synthesising (putting ideas together) and valuing
                 (assessing relative worth).

                 The crucial elements in decision-making are:
                 •   establish the facts
                 •   consider the options

                 •   decide the course of action.







                                            Chapter 3: Decision-making and problem-solving  43
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