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CHAPTER 5: LEADERSHIP MIND AND HEART 161
57 Daniel Goleman, Richard Boyatzis, and Annie McKee, “The 65 Jack Hawley, Reawakening the Spirit at Work (San Francisco:
Emotional Reality of Teams,” Journal of Organizational Excellence Berrett-Koehler, 1993), p. 55; and Rodney Ferris, “How
(Spring 2002), pp. 55–65. Organizational Love Can Improve Leadership,” Organizational
58 Greg Jaffe, “How Admiral Konetzni Intends to Mend Navy’s Staff Dynamics, 16, no. 4 (Spring 1988), pp. 40–52.
Woes,” The Wall Street Journal (July 6, 2000), pp. A1, A6. 66 Barbara Moses, “It’s All About Passion,” Across the Board
59 Kathleen D. Ryan and Daniel K. Oestreich, Driving Fear Out (May–June 2001), pp. 55–58.
of the Workplace: How to Overcome the Invisible Barriers to 67 Michael Kroth and Patricia Boverie, “Leading with Passion,” Leader
Quality, Productivity, and Innovation (San Francisco: Jossey-Bass, to Leader (Winter 2003), pp. 44–50.
1991). 68 Joseph Campbell with Bill Moyers, The Power of Myth (New York:
60 David E. Dorsey, “Escape from the Red Zone,” Fast Company, Doubleday, 1988).
(April/May 1997), pp. 116–127. 69 Stephen R. Covey, The Seven Habits of Highly Effective People:
61 This section is based on Ryan and Oestreich, Driving Fear Out of Powerful Lessons in Personal Change (New York: Fireside/Simon &
the Workplace; and Therese R. Welter, “Reducing Employee Fear: Schuster, 1990), p. 80.
Get Workers and Managers to Speak Their Minds,” Small Business 70 Hyler Bracey, Jack Rosenblum, Aubrey Sanford, and Roy Trueblood,
Report (April 1991), pp. 15–18. Managing from the Heart (New York: Dell Publishing, 1993), p. 192.
62 Ryan and Oestreich, Driving Fear Out of the Workplace, p. 43. 71 Madan Birla with Cecilia Miller Marshall, Balanced Life and
63 Donald G. Zauderer, “Integrity: An Essential Executive Quality,” Leadership Excellence (Memphis, TN: The Balance Group, 1997),
Business Forum (Fall 1992), pp. 12–16. pp. 76–77.
64 Geoffrey Colvin, “What’s Love Got to Do with It?” Fortune 72 Colvin, “What’s Love Got to Do with It?”
(November 12, 2001), p. 60. 73 Ferris, “How Organizational Love Can Improve Leadership.”