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Receiving Feedback
The following items describe ways you might act toward
9. After performing poorly, I
receiving feedback from a supervisor. Think about a job
would immediately show my
you had, or just imagine how you would behave if you had
supervisor that I was taking
a job, and answer the questions below. Indicate whether
responsibility for my perfor-
each item below is Mostly False or Mostly True for you.
mance by taking corrective
Mostly Mostly measures. _______ _______
False True
1. After performing a task well, Scoring and Interpretation
I would cheerfully greet my Most followers want to perform well and receive
supervisor hoping that this appropriate recognition, and most followers sometimes
would lead to a conversation experience poor performance. The questions above
about my work. _______ _______ provide some indication of how you manage feedback
2. After performing poorly, I from your supervisor. Questions 1,4, and 7 indicate
might try to schedule outside your “feedback seeking” behavior and indicate the
appointments or take a sick extent to which you want your boss to know about
day to avoid my supervisor. _______ _______ your good work and provide you with positive feed-
back. Questions 2, 5, and 8 indicate your “feedback
3. I would confess about my poor
avoiding” behavior when your performance is poor.
performance to my supervisor
Questions 3, 6, and 9 indicate your “feedback mitigat-
immediately, but have several
ing” behavior to correct the outcome when your per-
solutions prepared to show
formance is poor. Record the number of Mostly True
that I would not make the
responses below for each set of questions. A score
same mistake twice. _______ _______
of 3 would be considered high, and a score of 0 or
4. After performing well, I might
1 would be low for each type of behavior.
display my excellent work to
Feedback seeking (1, 4, 7) _________ “Feedback
my co-workers and hope they
seeking” is a personal preference because good perfor-
might relay some positive
mance serves your supervisor well, and whether you
remarks to my supervisor. _______ _______
want feedback from your boss is up to you. A high score
5. After performing poorly, I might indicates you want feedback, but any score indicates
go the other way when I saw appropriate followership.
my supervisor coming or other- Feedback avoiding (2, 5, 8) _________ In terms of
wise avoid contact for awhile. _______ _______ followership, “feedback avoiding” behavior is perhaps least
6. I would inform my boss that effective for serving your boss. Avoiding poor performance
I wasn’t able to complete my feedback means you may have trouble confronting reality
assignment on time but that and fear negative evaluation. A low score here is character-
I would stay late that night to istic of a good follower.
finish it. _______ _______ Feedback mitigating (3, 6, 9) _________ “Feedback
7. After performing well, I would mitigating” behavior is very effective follower behavior
ask my supervisor about my because you take personal responsibility to correct poor
performance to draw his/her outcomes and keep your boss informed. A high score
attention to my success. _______ _______ indicates good followership.
8. After performing poorly, I
would try to avoid eye con- Source: Adapted from Sherry E. Moss, Enzo R. Valenzi,
tact with my supervisor so and William Taggart, “Are You Hiding from Your Boss? The
Development of a Taxonomy and Instrument to Assess the
that he/she didn’t start a con-
Feedback Management Behaviors of Good and Bad Performers.”
versation with me about my Journal of Management 29, no. 4 (2003), pp. 487–510. Used with
performance. _______ _______ permission.
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