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480 PART 5: THE LEADER AS SOCIAL ARCHITECT

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References

1 Leila Abboud, “Philips Pushes Energy-Saving Bulbs: Why This Bright 23 Jena McGregor, Michael Arndt, Robert Berner, Ian Rowley,
Idea is a Hard Sell,” The Wall Street Journal (December 5, 2006), Kenji Hall, Gail Edmondson, Steve Hamm, Moon Ihlwan, and
pp. B1, B4. Andy Reinhardt, “The World’s Most Innovative Companies,”
2 M. Beer and N. Nohria, “Cracking the Code of Change,” Harvard BusinessWeek (April 24, 2006), p. 62ff.
Business Review 78 (May–June 2000), pp. 133–141. 24 Bruce Nussbaum, with Robert Berner and Diane Brady, “Get
3 Studies reported in Alan Deutschman, “Change or Die,” Fast Creative,” BusinessWeek (August 1, 2005), pp. 60–68; McGregor
Company (May 2005), p. 53ff. et al., “The World’s Most Innovative Companies.”
4 Greg Jaffe, “Next Chapter; As Iraq War Rages, Army Re-Examines 25 Dorothy A. Leonard and Walter C. Swap, When Sparks Fly: Igniting
Lessons of Vietnam,” The Wall Street Journal (March 20, 2006), Creativity in Groups (Boston: Harvard Business School Press,
p. A1. 1999), pp. 6–8.
5 Marlene Piturro, “The Transformation Officer,” Management 26 The elements of creative organizations come from Alan G. Robinson
Review (February 2000), pp. 21–25. and Sam Stern, Corporate Creativity: How Innovation and
6 Nicholas Imparato and Oren Harari, “When New Worlds Stir,” Improvement Actually Happen (San Francisco: Berrett-Koehler, 1997).
Management Review (October 1994), pp. 22–28. 27 Sherry Eng, “Hatching Schemes,” The Industry Standard (November
7 Jack Welch, quoted in Inc. (March 1995), p. 13. 27–December 4, 2000), pp. 174–175.
8 Alain Vas, “Top Management Skills In a Context of Endemic 28 Robinson and Stern, Corporate Creativity, p. 14.
Organizational Change: The Case of Belgacom,” Journal of General 29 Gail Dutton, “Enhancing Creativity,” Management Review
Management 27, no. 1 (Autumn 2001), pp. 71–89. (November 1996), pp. 44–46.
9 Art Kleiner, “Diary of a Change Agent,” Strategy + Business, Issue 30 Joann S. Lublin, “Nurturing Innovation,” The Wall Street Journal
28 (Third Quarter 2002), pp. 18–21 (March 20, 2006), p. B1; and Ben Elgin, “Managing Google’s Idea
10 The following discussion is based heavily on John P. Kotter, Leading Factory,” BusinessWeek (October 3, 2005), pp. 88–90.
Change (Boston: Harvard Business School Press, 1996), pp. 20–25; 31 “Fast Talk: Creative to the Core,” Interviews by Micheal
and “Leading Change: Why Transformation Efforts Fail,” Harvard A. Prospero, Fast Company (December 2005), pp. 25–32.
Business Review (March–April 1995), pp. 59–67. 32 Cameron M. Ford, “Creativity Is a Mystery: Clues from the
11 Mark Landler, “From a Scandal Springs a Chance For an Overhaul Investigators’ Notebooks,” in Cameron M. Ford and Dennis A.
at Volkswagen,” The New York Times (July 14, 2005), p. C1. Gioia, eds., Creative Action in Organizations: Ivory Tower Visions &
12 Patrick Flanagan, “The ABCs of Changing Corporate Culture,” Real World Voices (Thousand Oaks, CA: Sage Publications, 1995),
Management Review (July 1995), pp. 57–61. pp. 12–49.
13 Chuck Salter, “On the Road Again,” Fast Company (January 2002), 33 Ariane Sains and Stanley Reed, with Michael Arndt, “Electrolux
pp. 50–58. Cleans Up,” BusinessWeek (February 27, 2006), pp. 42–43.
14 Ibid. 34 Bill Breen, “The Seoul of Design,” Fast Company (December 2005),
15 Anna Muoio, “Mint Condition,” Fast Company (December 1999), pp. 90–99; Peter Lewis, “A Perpetual Crisis Machine,” Fortune
pp. 330–348. (September 19, 2005), pp. 58–76; Steve Hamm with Ian Rowley,
16 Kotter, “Leading Change: Why Transformation Efforts Fail,” p. 65. “Speed Demons,” BusinessWeek (March 27, 2006), pp. 68–76; and
17 John P. Kotter, The Heart of Change: Real-Life Stories of How Martin Fackler, “Electronics Company Aims to Create Break-Out
People Change Their Organizations (Boston, MA: Harvard Business Products,” The New York Times (April 25, 2006), p. C1.
School Press, 2002), pp. 143–159. 35 David Kirkpatrick, “Throw It at the Wall and See if it Sticks,”
18 Ibid. Fortune (December 12, 2005), pp. 142–150.
19 Debra Meyerson, Tempered Radicals: How People Use Difference to 36 Leigh Thompson, “Improving the Creativity of Organizational Work
Inspire Change at Work (Boston: Harvard Business School Press, 2001). Groups,” Academy of Management Executive 17 (2003), pp. 96–109;
20 These strategies and examples are from Debra E. Meyerson, “Radical and Bruce Nussbaum, “The Power of Design,” BusinessWeek (May 17,
Change the Quiet Way,” Harvard Business Review (October 2001), 2004), pp. 86–94.
pp. 92–100. 37 Ben Elgin, “Managing Google’s Idea Factory,” BusinessWeek
21 Meyerson, “Radical Change the Quiet Way.” (October 3, 2005), pp. 88–90.
22 Stanley S. Gryskiewicz, “Cashing In On Creativity at Work,” 38 Jared Sandberg, “Brainstorming Works Best if People Scramble for Ideas
Psychology Today (September–October 2000), pp. 63–66. on Their Own,” The Wall Street Journal (January 13, 2006), p. B1.