Page 27 - MS Perspectives 2014 YIR

How did you continue using what you learned from Management Systems
in other ventures?

The training, skills and information that we learned from working with Management
Systems continues to be very valuable to everyone that was involved.

One of our managers went on to become the VP of operations at a very large
aerospace firm using primarily the skills she learned from Management Systems.
What may be even more amazing in this case is that this talented individual had
only a high school degree. Yet, with her own natural ability and the skills learned
from her interactions with Management Systems, she became a sought-after, rising
star, in her industry.

As for me, one of our competitors had observed the growth and results in applying
what I learned from Management Systems, and they approached me with an offer
to become CEO of their Dental Plan. My new mission was resolving their "Growing
Pains", growing the company, and ultimately preparing them for a successful
acquisition.

With the skills and experience from SmileSaver, and results that I can attribute to
working with Management Systems, I was able to successfully resolve the "Growing
Pains" that the new company was experiencing, manage the rancor in the Board of
Directors and skillfully implement a growth strategy.
I was able to double the size and value of the company within a three year period,
and concluded a very profitable acquisition by one of the largest health carriers in
the nation the following year.

What would you tell someone who is considering engaging Management
Systems about the work that we do and its impact?

There is no doubt in my mind that the skills I learned from working with
Management Systems gave me many of the insights and tools I needed to succeed.

Working with Management Systems requires the following things:

* As an Owner or Manager you need to be willing to listen

* As an Owner or Manager you need to be ready to learn new concepts

* Management Systems will teach you and your team new concepts and steps to
take in your business to transition smoothly from an entrepreneurial company to
a professionally managed organization

* As an Owner or Manager you need to be willing to set aside your own personal
ego and accept honest, constructive criticism

* As an Owner or Manager you need to be able to accept guidance about your
own role in the organization's future

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