Page 24 - CMA PROfiles Fall 2018
P. 24

20      YEARS  20TH ANNIVERSARY NOW AND THEN                        of a computer drawing all day.
                            GOING
                            STRONG
                     Celebrating
                         1998       2018                                                It went so well that I pulled several guys
                                                                                        from the shop and did the same thing.
                                                                                        The personality test was a great
                                                                                        opportunity for us to learn how to be
                                                                                        more efficient, but it was also a good
                                                                                        bonding experience to understand each
                                                                                        other’s personalities and why we are the
                                                                                        way we are.
                                                                                        On a personal note: The exercise gave
                                                                                        me insights about my personality and
                                                                                        how I can improve my interactions on the
                                                                                        job. I’m pretty much Type A and tactical;
                                                                                        I don’t mean to be rude, but I can come
                “Any shop that is struggling to find good help needs to start           across that way because I’m a “give me

                 developing a relationship with local shop teachers. If your            the facts, nothing but the facts, let’s
                 area schools don’t have shop programs, start working with              make a decision and move on” person. I
                                                                                        hate small talk, but this made me more
                 them to help implement programs in their local schools and             aware of the need to recognize that other
                 trade schools. It’s been awesome for us.”                              people are more social. It’s helped me to
                                                                 — Matt Wehner          slow down with some of those people
                                                                                        and nurture that bond with them. (And
                                                                                        by the way, I was the butt of all the jokes
                                                                                        after the tests!)
               helped us deliver that for our clients.   off a design task to do something else   LEAVING BEHIND “FAKE IT ’TILL
                                                   that somebody needs right away, it takes   YOU MAKE IT”
               GETTING CREATIVE ABOUT              a minute to regroup and think, “Where
               MANAGEMENT                          did I stop?”                         One thing that hasn’t changed over the
               At the time of the article, we had 20                                    years is our desire to come up with
               employees, and now we have 33. Back   The technical designers (TDs) can now   solutions to give the clients what they
               then, our project manager/designers   focus on drawing, and the project   want. Back in the beginning, from 2007 to
               handled everything from the beginning   managers (PMs) can go out and sell more   2014, our motto was “fake it ‘till you make
               – when a client walked in needing   projects once they’ve passed off a job.   it,” and that’s what we did because we
               blueprints or estimates or ideas – through   We just implemented this a few months   weren’t cabinet makers yet; that wasn’t
               the step of getting a job ready to send to   ago, and we’re already seeing the benefits.  our background.
               the engineering department.                                              By 2014 when we did the PROfiles
                                                   Before we split these roles, we did a   interview, we realized, “We’re doing this…
               Since then, we have split up that job. Now   personality test exercise because there
               we have a project manager who meets   were a couple of people who were on the   we can do it!” But we still didn’t know
               with a client, consults, takes notes and   fence about whether they would enjoy   everything there was to know about
               then passes a project off to a technical   the technical designer role. After the   cabinet making.
               designer, who runs with it from there and   exercise, some said, “Yep, I’ll be a technical   I think being humble and knowing we
               then passes off to engineering.                                          don’t know everything has really helped
                                                   designer because I don’t really like dealing
               We made this change because we realized   with the public,” and others realized they   us out. We continue to strive to learn
               that our old setup meant a lot of stops   were better-suited to be project managers   more and more.
               and starts for the employees who had   because they preferred being social and   CONNECTING WITH THE FUTURE
               those combined roles. If you get pulled   interacting with clients to sitting in front   The challenge of finding skilled workers is




             22   PROFILES  FALL 2018
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