Page 16 - CMA PROfiles Fall 2019

The Service Factor

When Chris Dehmer of Atlanta’s Dark Horse Woodworks began seeing an increasing demand for high-gloss cabinetry
among his clientele, he realized that in order to keep up with the emerging trends, he needed to invest in the right technology.

Dehmer researched multiple edgebangers before making his decision. After careful consideration, Dehmer decided that a
HOMAG edgebander with zero-edge capabilites from Stiles Machinery was the solution he was looking for.

However, finding the right machine is just the first step in the decision to invest in new technology. With increasing demands
on manufacturers to improve production speed and efficiency, it’s important to find a provider who will provide superior
service and support long after the machine is installed.
“Stiles has been quick to respond when we’ve had questions or issues,”
Dehmer says. “We had a part break one day at 1 pm, and the next morning, the
new part was here, and the tech guys showed up to make the repair.”
“We also take advantage of the Stiles preventive maintenance program, which
involves a technician coming out once a year for a very reasonable fee. When
they leave, it’s in perfect condition.”
Since adding the HOMAG edgebander to his shop in 2016, many new doors
have opened for Dark Horse Woodworks. Dehmer continues to see the ROI in
his investment with every new project the company takes on.

“It’s integral to the modern work we do.”

Providing solutions that help manufacturers build a better tomorrow.

Stiles Machinery provides world-class manufacturing machinery and digital solutions for manufacturers of all sizes. Backed by
the nation’s largest team of service and support specialists, an extensive inventory of ready-to-ship parts, and the industry’s only
nationally accredited workforce training program, Stiles is your solution for any challenge and your partner in every success.

Discover YOUR SOLUTION for a better tomorrow, today.

SEE US AT AWFS BOOTH #8057
www.stilesmachinery.com
– www.StilesAWFS.com –
CABINET MAKERS ASSOCIATION 15