Page 14 - Traditions Policies and Procedures
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a. One log per receptionist,
b. Tracked and reported by lead receptionist
c. DPC manages the results and plans through the ED (recept. training/corrections)
6. Phone Shopper Procedure:
a. Understood, Drilled, and Agreed to (RADS)
b. DPC monitoring in person and via veterinarians.com
7.
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