Page 552 - (DK Eyewitness) Travel Guide - Germany
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550      SUR VIV AL  GUIDE                                                                          PR A C TIC AL  INFORM A TION      551

       Communications and Media                a roaming facility enabled.    Internet cafés, where online
                                               North American phones will     access can be obtained for a
       Postal and telecommunications services in Germany work   only operate in Germany if    small fee (typically €1–2 per
       very efficiently. Though it may be necessary to queue for a few  they are tri- or quad-band.  hour), can be found in most
       minutes for service, letters and postcards are usually delivered     Making and receiving calls   towns and cities.
       within the country in 24 hours. Public phones are simple to   outside your home country can     Wi-Fi access is increasingly
                                                                              available in Germany. Expect
                                               be very expensive and travellers
       use, many with foreign language instructions, but they are   should check roaming charges   to find Wi-Fi at many cafés,
       becoming rarer due to the popularity of mobile phones. The   before travel. If you are planning   libraries, hostels and hotels. Most
       distinctive yellow mail-boxes are a common sight.  to use your phone frequently, it   networks are password-
                                               may be economical to buy a     protected and an access code
                                               local SIM card with a German   is required, although it is often
                                               telephone number from a local   provided free of charge to the
                                               provider such as Base. Aldi    customer. Free Wi-Fi hotspots are
                                               and Lidl supermarkets across   located in public areas around   A kiosk selling newspapers and cigarettes
                                               Germany offer various budget   most larger towns and cities. It is
                                               prepaid SIM-card packages that   best to refrain from doing any   local post only, the other for all    channels, such as BBC World,
                                               are cheap to buy and easy to   torrent downloads in Germany   other destinations.  CNN and NBC Super Channel.
                                               recharge with vouchers from    that may be legal in your home     For quick delivery of a package,     German sports channels often
                                               these shops. Check with your   country, as you may be held   look for one of the courier   show soccer highlights, and
                                               service provider to ensure your   liable for high fines.  services. DHL is the national   major sporting events can be
                                               phone is SIM-unlocked and                          parcel delivery service. Packages   watched at most sports bars.
                                               compatible with local                              can be sent via DHL from post   Very little English-language
                                               technology. Anti-terrorism     Postal Services     offices or DHL-affiliated retailers.   radio is available terrestrially,
                                               laws have made it more         Dedicated Deutsche Post offices   Federal Express or UPS are also   although BBC World and NPR
                                               complicated for non-residents   have virtually disappeared    available, but they are more   can be picked up in most
                                               to buy a SIM card, as travellers   and postal services are instead   business-oriented.  parts of Germany.
                                               will need a valid ID and a     offered by Postbank
                                               German address (a hotel        Finanzcenter, newsstands and                 DIRECTORY
       Telekom phones at Frankfurt Hauptbahnhof  address should work).        some other shops, including   Newspapers and
                                                                                                  Magazines
                                                 If your phone is Wi-Fi capable,   selected supermarkets. These        International and
       International and Local   Depending on the time and day,   you can save on roaming costs   retailers also sell phone cards,   Every city or state has its own   Local Calls
       Telephone Calls     different tariffs apply to local,   by locating a free Wi-Fi (wireless   postcards and mailing supplies.  newspapers and listings
       Public telephones are serviced   intercity and international calls.   internet) network and making     Stamps are sometimes sold   magazines. In Berlin the most   Deutsche Telekom
       by Deutsche Telekom and can   The most expensive period to   calls with Skype. Bear in mind   with postcards, or can be   widely read newspapers are   ∑ telekom.com
       still be found in busy places    make a call is between 7am and   that as useful as a smartphone   bought from vending machines.  Berliner Zeitung, Der Tagesspiegel
       like railway stations and malls.   6pm. Calls cost less between   can be overseas, all data use will   It costs €0.80 to send a postcard   and Berliner Morgenpost. In   Mobile Phones
       Most phones will only accept   6pm and 9pm, and later in the   be charged at a higher rate.  or small letter anywhere abroad.   southern Germany it is   BASE
       telephone cards, which can be   evening they are even cheaper.     It is wise to carry your mobile   When posting a letter in a    Süddeutsche Zeitung. Popular   ∑ base.de
       purchased at Telekom shops,   Likewise, calls are cheaper on   provider’s contact details so you   mail-box, be aware that some   national newspapers include
       fuel stations and newsstands.   weekends than on weekdays.  can deactivate your card if your   boxes have two slots – one for   Frankfurter Allgemeine Zeitung   Skype
       Some older telephones however,          phone is lost or stolen.                           and Bild. Der Spiegel, Germany’s   ∑ skype.com
       are coin-operated and require                                                              leading news magazine, has an
       a minimum deposit, which is   Mobile Phones  Internet and Email                            English-language version online.   Internet and Email
       the cost of a single local call.   Mobile phone coverage is                                Major German cities have a
       Travellers can also purchase an   generally good throughout the   Many hotels include internet   listings magazine called PRINZ –   Wi-Fi hotspots
       international phone card, which   country, although the signal   access in their room rates, but   Postbank logo  where PRINZ is not available,    ∑ hotspot-locations.de
       is valid in several countries and   may be weaker in more remote   this varies, so be sure to check   Information plaque   ask for the Stadtmagazin.  Postal Services
       can be used when calling from   areas. German mobile phones   in advance. Some hotels have   indicating the     Foreign language publi-
       a public telephone, a mobile or   use standard European   internet terminals allowing   collection times  cations, such as the   DHL Express
       a hotel phone. The cards offer   frequencies, so UK phones    guests to check emails and    International New York Times,   Tel (0)1806 34 53 001 (national).
       low rates on calls abroad and   will work provided they have    go online for free.  Opening for   Opening for   the Guardian, Le Monde,    Tel (0)1806 34 53 003
       have a prepaid balance – ask to                                         local letters  long-distance   El País, and Corriere della Sera,   (international).
       see call rates before purchase.  Useful Telephone Numbers                          mail    are available at kiosks, railway   ∑ dhl.de
         Call shops are common in                                                                 stations and airports.
       all major German cities and   •  Directory enquiries, national numbers: 11 833 or 11 837                        FedEx
       provide an economical way to   (English service).                                                               Tel (01806) 111 800.
       make international calls. They   •  National telephone directory (White Pages):            Television and Radio  ∑ fedex.de
       usually charge a small initial fee,   www.dastelefonbuch.de                                German television is exclusively   Postbank Finanzcenter
       and then offer a low rate per   •  Directory enquiries, international numbers: 11 834.     in German – all foreign movies   ∑ post.de
                            •  International calls: Dial 00, wait for dialling tone, then dial country
       minute, which is paid at the end   code, area code + number, omitting first 0.             are dubbed rather than subtitled.
       of the call. These shops also sell   •  Country codes: UK 44; Eire 353; Canada and US 1; Australia 61;   Non-German broadcasts are   UPS
       international phone cards and   South Africa 27; New Zealand 64.       The distinctive yellow mail-box of   hard to find, but hotels usually   Tel (0)1805 882 663. ∑ ups.com
       often double as internet cafés.                                        Germany’s official postal service  provide some English-language



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     Eyewitness Travel   LAYERS PRINTED:
     Practical template   “UK” LAYER
     (Source v1.7)
     Date 5th March 2013
     Size 125mm x 217mm
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