Page 48 - Forbes India (December 2015)
P. 48

EntErprisE       faasos





            A food on-demand
            company, Faasos is
            present in 15 cities,
            through its 160
            delivery centres



































          received over 400 applications, out of   believes, only began to show earlier   (QSRs) to the other occupied by food
          which they chose eight applicants.  this year, following a funding round   aggregators and delivery services,
            Seven of these eight people have   led by Lightbox Ventures and Sequioa   including the likes of Zomato and
          continued working with Faasos     Capital, in which Faasos raised   Foodpanda. They run highly scalable
          and have carved out departments   $20 million (about Rs 132 crore).   models that entail tying up with
          of their own. “We all began at                                      restaurants and offering their food on
          the operational level, but we     mobilE, AgilE, tActicAl           the platform. But, “we are very happy
          quickly began taking up larger    The constant streamlining of the   being food-first,” insists Barman.
          responsibilities,” says Revant Bhate,   supply chain ensured that it was   While food aggregators simply
          one of the seven original entrants.   technologically well integrated   connect the user with food providers,
          Bhate was involved in developing   with the back-end. Several vendors   or handle delivery, Faasos, because
          the back-end of the company and   worked in tandem to supply the    of its food-first approach, had
          now also heads marketing. “Since   DC with different products that get   the advantage of being both the
          we were a small company, everyone   put together and dispatched from   provider and the facilitator. “It
          ended up doing everything,” says   it. In effect, every DC became an   is the only scaled up food tech
          Bhate. The roles have become more   independent fulfilment centre.   business that has full control on the
          defined as the company has grown.   With this set-up in place, at a time   customer experience,” claims GV
            “Although in terms of numbers   when food aggregators were looking   Ravishankar, managing director,
          our inflection point came about a year   at ways in which they could integrate   Sequoia Capital India Advisors.
          back, I think the real inflection point   their platforms with restaurants,
          for the company was when we hired   Faasos went ahead and did just that.   too littlE or too much?
                                                                              It is clear then that Faasos has
                                            Only, it owned and controlled every
          the eight entrepreneurs in residence,”
         courtEsy: faasos  says Barman. The decision of hiring   part of the process. “Mobile changed   managed to seamlessly integrate
                                                                              the technology with the physical
                                            everything,” admits Barman.
          through the FER programme enabled
                                              The change enabled Faasos to
                                                                              process of bringing the food to a
          them to add seven new co-founders
                                                                              consumer’s doorstep. However, this
                                            go from one end of the spectrum
          to the company. The results, he
          48  |  FORBES INDIA   DECEMBER 11, 2015
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