Page 56 - Forbes - Asia (September 2018)
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FORBES ASIA

           BEST UNDER A BILLION — BLS































                  Faster Tracks








              Aggarwal son builds a global challenger on dad’s

                       frustration with lengthy visa queues.


                                          BY ANURADHA RAGHUNATHAN


                                hen Shikhar Ag-          joined, BLS has nearly doubled revenues
                                garwal joined his        to $122 million and broadened its reach
                                New Delhi fam-           to operate in 62 countries. In addition to
                                ily business in          India, it now works with 36 other client
          W2014—providing                                governments. Proits at the company—

           visa, passport and consular services—he       which debuted on Forbes Asia’s Best
           was eager to crack new territories. he        Under A Billion list this year—have
           Indian government and its embassies           jumped more than fourfold to $15 mil-
           abroad made up the bulk of revenues at        lion from iscal 2014 to iscal 2018.
           BLS International—with small outsourc-           “We are a lean, fast-growing and
           ing contracts from Portugal, Greece and       cost-eicient company that’s hungry for
           Hungary. “We needed to explore new            new business,” he says. Mumbai research
           clients and projects,” says Aggarwal, who     irm HDFC Securities projects a 15%
           came on board as a joint managing direc-      compounded growth rate for revenues
           tor when he was just 23.                      and 21% for proits over the next two
              He was pursuing an accounting              years. (he irm is a lender to BLS.)
           career and doing an Indian internship at      Aggarwal, now 27, is looking beyond
           Grant hornton when he decided to veer         the niche visa-processing industry by
           toward the family business. He set in mo-     ofering government services ranging
           tion a series of changes at the company       from issuance of birth, death or marriage
           that was founded in 2005 by his father—       certiicates to providing citizen, identity
           overhauling the technology for captur-        and voter cards.
           ing biometrics like ingerprints and iris         He’s also providing conveniences
           scans; reducing the processing time for       like mobile biometric services targeted
           documents; and revamping the website          at wealthy individuals, the aged or the
                                                                                                                          The young
           and call centers. He roped in employees       physically challenged. Applicants don’t                          and the restless:
           from diferent nationalities to bid for        have to travel to a visa center and waste                        27-year-old
           projects in new geographies.                  an entire day standing in queues. he                             Shikhar Aggarwal.
              In the four years since Aggarwal           visa service comes to them—at an extra




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