Page 219 - (DK Eyewitness) Travel Guide - Krakow

PR A C TIC AL INFORM A TION  217

In an Emergency can be obtained from a post
Call 112 for emergencies office or online from the
requiring medical, police or fire EHIC website. It includes
services. An operator will answer a booklet that details what
(most speak English) and will healthcare you are entitled
direct your call. Minor problems to, and where and how to
can often be treated by trained claim. You may still have to
staff in a pharmacy. Prominent pay in advance to obtain
pharmacies are listed in the treatment, and then reclaim
Shops and Markets directory the money back later. As not
(see p203); 24-hour pharmacies all treatments are covered,
are listed in the directory below. it is advisable to take out
For more serious injury or illness, additional insurance.
head for the casualty unit of one Make sure you travel
of the big city-centre hospitals. with all relevant insurance
documents. Keep a copy
in your hotel room or with
a reliable family member
A typical pharmacy (apteka, in Polish) or friend back home, and
window in Krakow itemize any valuables you
Police sign are taking with you.
Treatment for minor problems
is available at pharmacies DIRECTORY
Lost and Stolen Property
located throughout the city.
If you lose something at a If you require treatment after In an Emergency
venue in Krakow there is a normal opening hours visit Ambulance, Police and Fire
good chance that staff will a 24-hour pharmacy. Their Tel 112.
keep it for a day or two, in the addresses are usually displayed
expectation that you will return. in any pharmacy window (see Lost and Stolen
It is a good idea to write your p201). The ambulance service Property
mobile phone number inside is on call day and night and
bags or wallets – in the event should be contacted in case Lost and Found Office
of loss, a good citizen or of an accident or emergency. ul. Wielicka 28.
conscientious policeman may There are several hospitals in Map 4 F3.
Tel 12 616 5713.
call to inform you that it has Krakow including University
been found. Hospital, east of the city centre. MPK Transport Office
There are several lost property Hospitals with casualty units ul. Broźka 3.
offices in Krakow, one for are shown on the Street Finder Tel 12 254 1150.
property lost on public maps (see pp234–9).
transport and one for items Hospitals and
24-Hour Pharmacies
misplaced elsewhere in the
city. Items left on aeroplanes, Travel and Health Apteka pod Opatrznością
Insurance
intercity trains or buses will be ul. Karmelicka 33.
kept at lost property offices at Travel insurance that includes Map 5 C1.
the airport, railway and bus provision for health care is Tel 12 631 19 80.
station respectively. Never highly recommended. The Dbam o Zdrowie
leave luggage unattended longer you stay abroad, the ul. Kalwarijska 94.
in public, as this can lead to more important it is to ensure Map 4 D4.
theft or security alerts. that you have substantial cover Tel 12 656 18 50.
in case of loss, theft or medical
emergencies that will require University Hospital
Hospitals and 24-Hour repatriation help. ul. Kopernika 50.
Pharmacies Many airlines and travel Map 2 E4.
Both state and private health agents offer you insurance Tel 12 351 66 01.
care are available in Krakow. First when you book your ticket. Travel and Health
aid is provided free of charge. The Australian-based World Insurance
Other treatment may be subject Nomads is a reputable service
to a fee, which is usually required that offers travel insurance to European Union Health
in advance, along with showing citizens of 150 countries. Insurance Card
a passport for identification. It is All EU nationals are entitled For UK residents: ∑ ehic.org.uk
very important to obtain a receipt to state healthcare in Poland For Irish residents: ∑ ehic.ie
for any payment made and it is on production of a valid World Nomads
advisable to take out insurance European Health Insurance ∑ worldnomads.com
cover before you travel. Card (EHIC). In the UK, this