Page 42 - Forbes - USA (February 2018)
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Technology                                                    CROWDFUNDING

        than the cost of a basic subscription to Spotify or   ators that the internet has largely eroded.  PROTOTYPE


        Netflix, which offers access to immense catalogs of   Patreon’s artists-first ethos may be lucrative

        video and music. (Some users pledge per piece.)   for some, but it comes with pitfalls, especially in a
        Dozens of artists make more than $30,000 per   world where digital business models change fre-
        month, including video reviewer Blind Wave and   quently. “Creators need to diversify their incomes
        a capella singer Peter Hollens, who made about   as much as possible so the rug can’t be pulled out
        $400,000 on the site last year.          from under them,” says Laura Chernikoff , execu-
           From the start, Patreon has taken a 5% cut of   tive director of the Internet Creators Guild.
        each pledge. That’s the same cut taken by Kick-  For Conte the mission is personal. He grew

        starter and Indiegogo but far less than revenue-  up in bohemian-chic Marin County, just north
        sharing programs on YouTube and Apple iTunes,   of San Francisco, and was hooked on music from
        which keep 45% and 30%, respectively. “Th e mis-  age 6, when his father taught him the blues scale.
        sion is to send as much money to creators as pos-  While studying music and composition at Stan-
        sible,” Conte says. The commissions generated an   ford, he started making YouTube videos with his

        estimated $8 million in revenue last year.    then girlfriend, Nataly Knutsen, in 2007. (Th e   THREE’S
           Pledgers sign up for “tiers,” generally ranging   two married in 2016.) In 2013 he drained his sav-  COMPANY
        from $1 to $10—though some pay much more—  ings account, maxed out two credit cards and
                                                                                             You often have to
        for access to the artists’ perks. Ukulele performer   spent three months making an electronic music   multitask. Why

        Cynthia Lin, who offers fans live lessons, derives   video, complete with robots and a replica of the   shouldn’t your phone?
        about half her income from Patreon and grew her   Millennium Falcon cockpit. His fans loved the   Researchers at
                                                               video, which got more than    Dartmouth and two
                                                                                            Canadian schools—the
          HOW TO PLAY IT     BY JON D. MARKMAN                 a million YouTube views in   Universities of Waterloo
                                                               its first year. However, Conte   and Calgary—have built

                  Payment pioneer Square was born in 2009 when its co-                       a new three-in-one
                                                               pocketed just $54 from ad
                  founder couldn’t accept credit cards to sell his artwork.                smartphone, with a trio
                                                               revenue over the video’s fi rst
                  Today you see its iconic card readers at hair salons,                     of screens nestled into
                                                               month. To date, it has generat-  a single, 3-D-printed

                  neighborhood coffee shops and weekend art fairs. The
                                                               ed about $1,000. Not including   case. The primary
                  compact white squares leverage the functionality of                       phone, with the largest
                  smartphones to bring fast, reliable credit card process-  Conte’s time, it had cost more   display, can monitor,
        ing and inventory management to artisans and small businesses like the   than $10,000 to make. “It was   control app access and
        ones also helped at Patreon. Now the company is betting on the little   this rock-bottom moment for   share the screen  with
        guy again, with Square Capital. It uses the company’s data to make in-              two smaller peripheral
                                                               me as a creator,” Conte says.
        stant loans to small businesses left behind by traditional banks. Square             handsets. Powered
                                                               He knew he’d created some-
        Cash, its new payment app, allows peer-to-peer money exchanges                       by a custom version
                                                               thing of value but would never   of Google’s Android
        without the need of a bank. Square shares rose 154% in 2017 and are up
        30% so far in 2018. With sales growth averaging 77%, it’s still a buy.  be paid for it. “Th at discrep-  operating system, the
                                                               ancy led directly to the forma-  unit is designed so a
        Jon D. Markman is president of Markman Capital Insight.                             parent can, say, check
                                                               tion of Patreon,” he adds.   work email while the
                                                                 Conte discussed his idea    kids watch YouTube
        fan base from 400 to 1,400 in the past year. With   with Yam, who programmed the site in months. It   and mine Bitcoin. The
        video “sketchbook tours” and chats, Chilean il-  went live in May 2013, and within minutes more   early version is ungainly,
                                                                                             but the developers
        lustrator Fran Meneses pockets more than $4,000   than 100 fans were pledging upwards of $700 a   are finessing its looks

        per month, which supplements income from her   month to support Conte’s work. Within months   and functionality (for
                                                                                             diversions such as
        Etsy shop and Instagram presence.        Patreon had investors.                    multiplayer games). We
           Creators join Patreon for free and don’t have to   Conte is now eyeing a number of opportuni-  all dislike sharing our
        promise exclusivity. The site offers them instructions   ties for growth. First is overseas expansion: Th e   sacred devices, but this



        on how to use it most effectively. It also provides a   site is in English and takes only U.S. dollars, yet   nascent contraption
                                                                                             points one possible


        growing list of back-office tools such as analytics   40% of patrons are outside the U.S. Over time,   way toward a more
        and email management to help creators run mem-  Conte imagines more immersive features, such as   communitarian friends-
        bership campaigns modeled on those of NPR sta-  virtual reality concerts. Farther out are somewhat   and-family smartphone
        tions. For now, Patreon is designed for creators who   fuzzy notions of turning Patreon into a provider   future.
        already have established followings but aren’t house-  of small-business services, including ticketing and
        hold names. Long term, Conte hopes to help fund   merchandising, to help artists turn their passions
        bigger names and prove that technology can help re-  into professions. “Artists don’t have to starve any
        store the financial underpinnings for content cre-  more,” Conte says.                              PROTOTYPE BY KATHLEEN CHAYKOWSKI

        FINAL THOUGHT
          “I don’t believe in art. I believe in artists.” —MARCEL DUCHAMP
        40     |     FORBES     FEBRUARY 28, 2018
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