Page 331 - (DK) The Business Book
P. 331

DELIVERING THE GOODS        329

        See also: Gaining an edge 32–39   ■  The value chain 216–17   ■  Lean production   Sydney Opera House
        290–93   ■  Simplify processes 296–99   ■  Time-based management 326–27
                                                                            One of the modern world’s
                                                                            architectural wonders, the
        On this critical path network for a 20-day project,
        the nodes (circles) record finish times. The time the                Sydney Opera House is a
        task should take is recorded at the top, while the time             dramatic example of what
        it must be completed by to keep the project on track                can go wrong when projects
        is recorded at the bottom. Tasks B, D, and G form                   are not properly planned and
        the critical path since they must be completed                      managed. When the world-
        promptly; the other tasks all have more    4  14                    famous performing arts
                                     Task C      16                         it was ten years late, and
        time than they need.                                                center was opened in 1973,
                               8       6 days          4 days               had cost 14 times more than
                                                         Task F
                           2                                                its original budget.
                   Task A     10                                              In an attempt to open the
             0      8 days                       16   Task G       20       building to the public as soon
         1                                   5         4 days  7            as possible, the government
             0     Task B           Task D       16                20       ordered building work to
                                      6 days                                commence in 1959, before the
                              10                        Task H              Danish architect, Jørn Utzon,
                  10 days
                           3                                                had finalized his drawings.
                              10     Task E               2 days              The decision to start
                                                 12
                                             6                              construction work early led
                                    2 days
                                                 18                         to a series of problems. For
                                                                            example, the podium columns
                                                                            that were initially used proved
                                                                            to be too weak to support the
        Kelley’s advice, DuPont saved    activities where there is no float   roof. As a result, time and
        25 percent in the shutdowns. In    (spare) time. If a critical activity   money were wasted replacing
        the early 1960s, NASA used critical   looks like it could be delayed,   these columns. Unfortunately
        path analysis to defeat Soviet Russia  management will need to act,   for Utzon, it was initially his
        in the Space Race. Through careful   probably by employing extra people   design that was unfairly
                                                                            blamed for the delays and
        project scheduling, NASA was able   and machinery. These resources
                                                                            cost overruns, rather than
        to advance its spacecraft and    can be moved from noncritical
                                                                            poor project management.
        rocket-development programs.     activities that have float time.
        Planning tool                    Saving time and money
        CPA is a planning tool that plots a   Manufacturers might use CPA to
        project’s stages in a logical    plan the launch of a new product.
        sequence, indicating which of the   By identifying jobs that can be
        component activities need to be   performed simultaneously, the
        finished before others can start. It   manufacturer should be able to
        allows for activities to be scheduled  reduce the amount of time needed
        simultaneously to save time.     for development, allowing it to
        Activities that are critical to the   launch onto the market sooner.
        project are identified—these are   Completing projects earlier also
        steps, which if delayed, will hold up  reduces costs. For example, a
        the completion of the whole project.   company might use CPA to reduce
           Project managers illustrate this   the amount of money spent on
                                                                            Architectural icon The Sydney
        information visually, using a step-  hiring expensive machinery. By
                                                                            Opera House is a feat of engineering
        by-step network diagram. The most  studying the network the manager   and design, despite the difficulties
        important part of the diagram is   can predict when to rent a piece of   encountered during its construction.
        the critical path, which shows the   machinery and for how long. ■
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