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Subject Code                   Subject Name (Theory course)                 Category   L  T  P  C
                 BA19P06                   Digital And Social Media Marketing                 FE      3  0  0  3


               Objectives:This course aims to impart an in-depth perspective into Internet Marketing, and prepare students for its
               fast-paced world. The approach of the course is to place it in the context of fundamental marketing concepts, and to
               delve in detail into the specifics of what constitutes marketing on the Internet.


               UNIT-I     Digital Marketing - Technology behind digital marketing - Evolution of digital marketing- Digital  9
                          Marketing  Strategy-10Ps  of  digital  marketing-Digital  consumer  life  cycle-  Phases  &  stages  of
                          customer  experience  funnel-Choosing  web  designer  /  developer-  Trust  in  Internet  Marketing-
                          Ethical and Legal Issues- Future of digital marketing.

               UNIT-II    Search Engine Optimization-Online  Advertising- Reviving a Mature Brand through Interactive  9
                          Online Marketing - Pay-Per-Click Marketing - Email Marketing – Blogging- Podcasting, -. Social
                          and  Business  Networking  -  Product  Opinion  Sites-  Mobile  marketing-Mobile  gaming-Mobile
                          applications.

               UNIT-III   Affiliate Marketing and Syndication on the Internet  - How to  Acquire Customers on  the Web    9
                          Traditional Offline Businesses in the Online - Traditional Offline Businesses in the Online The
                          Digital Distribution Challenge - . The technology behind Internet Marketing- Common Snares in
                          Online  Marketing  Running  an  Internet  Marketing  Services  -  Measuring  Internet  Marketing
                          Effectiveness: Metrics and Website Analytics.

               UNIT-IV    Social  media  marketing-social  media  strategy  &  customer  engagement-Affiliate  marketing  &  9
                          strategic  partnerships-  Identify  social  media  channels  that  are  relevant  to  business.-  Success
                          criteria for various online campaigns.- Social listening: Use social platforms including Face book,
                          Twitter,  YouTube  to  gain  insights-  -  Twitter  handle  to  understand  a  prospective  or  present
                          customer – Role of LinkedIn in social media.

               UNIT-V     Content  marketing-  Content  Marketing  for  social  engagement  –Influencer  marketing-  Social  9
                          selling-  Building  a  campaign  using  Google  AdWords  –  Social  media  for  customer  service,
                          support  and  delight-Digital  Ads-  Analyzing  the  response  and  optimizing  the  campaign-
                          Performance marketing- Understanding Facebook and Google analytics- Setting up a Facebook
                          and Instagram AD campaign.

                                                                                   Total Contact Hours   :   45


               Course Outcomes:
                  Understand the evolution and technology behind digital marketing.
                  Understand the concepts of Search Engine Optimization and online Advertising.
                  To provide insights to students on internet marketing services.
                  To develop the awareness and use of on social platforms to gain insights.
                  To understand how the marketer successfully leverage content to connect with the target audience.

               Text Book (s):
                1   Social Media Marketing and Branding, The Micro MBA, AnkitSrivastava, BPB Publications, 1ed, 2019.
                2   Understanding Digital marketing, Danian Ryan, Kogan Page 4 ed , 2017.
                3   Applications of Digital Marketing for Success in Businss, Abhishek Das, BPB Publications.



               Reference Books(s) / Web links:
                1   Digital Marketing: Cases from India, RajendraNargundkar&RomiSainy, Notion Press 1 ed , 2018.
                2   Fundamentals of Digital Marketing, Puneet Singh Bhatia, Pearson ,2018.



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