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ing at Acxiom before becoming part 1952 Appex
of the McConnell trucking operation.
The company was seeing some growth
in business, Hugh’s dad and mom had
retired (though Ed was still spend-
ing time around the shop), and Hugh
couldn’t manage the business alone,
they both said.
“It’s just something we prayed a lot
about,” she said. Hugh added, “We did
a lot of praying and took a step of faith.
She was already making a good living.”
Erin’s arrival in the McConnell
shop brought the company administra-
tion into the 21st century, they noted.
“I had worked on Tuesday nights
at the shop while we were dating,” Erin
recalled. “That was our date, being
together on Tuesdays … His mom had
retired. They brought in another lady puter. I had to talk his dad into it. them in the past. Her coming from
for the office, and on Tuesdays, I would When I came in in 2005, [the company] where she had worked, she brought
go down and do payroll. When I started expanded. Hugh and I working together other ideas, and that was interesting.”
working at Acxiom, I couldn’t do that were growing the company.” One key change would prove to be
anymore. “She brought in a different per- a major breakthrough in aiding driver
“Everything was done by hand, spective on things,” Hugh said. “We’d retention.
even in 1997. I moved it all onto com- always done things the way we’d done
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aRkansas tRuCking RepoRt | issue 5 2014 29

