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and dryer to increase comfort for cus-  Assessment will lead to dramatic   firST fEMalE TECHniCian
        tomers.                            improvements in your company’s pro-    On occasion a problem arises,
            MHC’s goal is to enhance our ser-  ductivity and loss prevention results.  and with it an opportunity for lead-
        vices to better support our customers.   Aren’t you tired of the turn-  ers to form. The
        By expanding our selection and avail-  overs that costs you valuable time   Larson Group
        ability of all makes parts and extend-  and money?  If you’d like to take a   would like to
        ing our hours of service to seven days   sample assessment or request informa-  recognize Aymee
        a week, 24 hours a day, we continue to   tion about RoadWorthy, contact Vicki   Cunningham for excelling in her work.
        make drivers’ needs our top priority.  Burnett at 888-371-2676 or vicki@bur-   A new truck was brought to
            State-of-the-art technology is fea-  nettins.com.                 Peterbilt of Joplin experiencing repeated
        tured throughout the facility, including                              problems with zero clues from diag-
        CNG/LNG compliant bays, lighting and  an inExpEnSivE opTion for       nostic tests. Needed on site, this truck
        translucent wash bay doors.        SlEEp apnEa TESTing                required a fast resolution.
            Located across 12 states, MHC is                                       Enlisting the help of technicians
        a network of over 90 locations, includ-                               directly from PACCAR, everyone was
        ing 58 heavy and medium duty truck                                    stumped.
        dealers, 35 MHC Truck Leasing loca-    Twenty million Americans suffer     Aymee Cunningham took it upon
        tions, four Carrier Transicold locations,   from undiagnosed sleep apnea, and   herself to simultaneously diagnose and
        and a wholly-owned finance company,   drivers with untreated sleep apnea are   fix what turned out to be problems in
        MHC Financial Services. MHC features   up to seven times more likely to have a   the wiring. The most difficult trucking
        Kenworth, Hino, Ford, Volvo and Isuzu   serious accident.             issues to troubleshoot are wiring and
        trucks. Through its formal quality pro-  As an employer you want to reduce   computer related.
        gram, MHC delivers excellent service to   overall healthcare costs, reduce the risk    She built and installed a custom
        its customers and maintains ISO 9001   of work place accidents and increase   circuit, and the truck no longer showed
        certification.                     worker productivity.               any problems on site. Aymee is now
                                               Test drivers for sleep apnea through   requested for any service work on these
        rETEnTion ManagEMEnT               this easy, affordable program. With   very trucks.
        SErviCES                           a physician’s order, a sleep testing   The Larson Group and the service
                                           device is shipped to driver’s home, via   team at Peterbilt of Joplin are proud
                                           UPS with easy-to-understand instruc-  of Aymee’s work. But for Aymee, it is
                                           tions and a return envelope. If results,   always about getting the job done right.
                                           reviewed by a Board Certified Sleep MD,    Aymee is the first female techni-
            Unfortunately, there’s no magic pill   are positive, patient is set-up on APAP   cian hired at The Larson Group and is a
        to fix DRIVER TURNOVER.  Wouldn’t   machine with compliance monitoring   member of the service team at Peterbilt
        it be great if driver applicants walked   capabilities. The sleep physician issues   of Joplin. If you have the pleasure of
        through your door with a sign that list-  a sleep apnea compliance letter with   meeting Aymee, be sure to give her a
        ed the driver’s history and experience,   documentation to DOT/Occupational   handshake with a “job well done.”
        personality characteristics and motiva-  physician. Compliance management
        tional fit for the position?  RETENTION   provides 24-hour support to drivers
        MANAGEMENT SERVICES has the        undergoing therapy.
        next best thing with a pre-Employment   The sleep study is $200 for the
        screening tool—RoadWorthy, a 15 min-  initial testing and $1,300 for the APAP
        ute online Driver Assessment that ranks   machine, when necessary.  Drivers can
        risk factors.  And, the results are avail-  make a down payment of $500 and pay
        able immediately.                  $100/a month for the balance. This
            RoadWorthy helps you hire safer   benefit is part of an ancillary insurance
        drivers AND avoid hiring “misfits”   package designed for contract driv-
        by measuring Accident & Violation   ers which offers many other options
        Risk, Road Rage & Aggression Risk,   such as individual major medical (with
        Volatility & Impulsivity Risk, Attitude   subsidies if applicable), life, disability,
        & Abrasiveness Risk, Unreliability Risk,   dental, accident, critical illness, etc. ($6
        Absenteeism & Tardiness Risk, and   per month membership cost).  For more
        Turnover Risk.                     information, call 1-877-301-5712; ask   Cunningham
            Utilizing the RoadWorthy       for Olin Wage.

        aRkansas tRuCking RepoRt | issue 5 2014                                                                   47
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