Page 4 - FINAL REPORT FPN-latest

SENARAI KANDUNGAN

BUTIRAN

SENARAI JADUAL ...................................................................................................................................... iv
SENARAI GAMBARAJAH ........................................................................................................................... v

SENARAI LAMPIRAN ................................................................................................................................. ix
SENARAI SINGKATAN ................................................................................................................................ x
PROFIL JABATAN ........................................................................................................................................ i
PROFIL JABATAN: PERSEKITARAN, PERTALIAN HUBUNGAN DAN TAHAP KEDUDUKAN
STRATEGIK ............................................................................................................................................... i
P.1 HURAIAN ORGANISASI .................................................................................................................... i
a) PERSEKITARAN JABATAN ................................................................................................................ i
(1) Bidang Tumpuan Pilihan ................................................................................................................ i
(2) Visi dan Misi .................................................................................................................................. iv
(3) Profil Sumber Manusia ............................................................................................................... viii

(4) Aset dan Kemudahan .................................................................................................................... x
(5) Keperluan Perundangan .............................................................................................................. xi
b) PERTALIAN HUBUNGAN ORGANISASI ......................................................................................... xii
(1) Struktur Organisasi ..................................................................................................................... xii
(2) Pelanggan .................................................................................................................................... xiii

(3) Pembekal, rakan kongsi (pihak berkepentingan) dan rakan usahasama ............................. xiv
P.2 TAHAP KEDUDUKAN ORGANISASI ............................................................................................ xvi
a) PERSEKITARAN PERSAINGAN ...................................................................................................... xvi
(1) Kedudukan Kompetitif................................................................................................................ xvi
(2) Perubahan yang Mempengaruhi Kedudukan Kompetitif Organisasi .................................. xviii
(3) Data Perbandingan ................................................................................................................... xviii

b) KONTEKS STRATEGIK ................................................................................................................. xviii
c) SISTEM PENAMBAHBAIKAN PRESTASI ........................................................................................ xx
KEPIMPINAN ................................................................................................................................................ 1
1.1 PENGENALAN ................................................................................................................................... 1
1.2 PERANCANGAN SISTEMATIK MENGGERAKKAN BIDANG TUMPUAN ...................................... 1

1.3 PENDEKATAN DAN KAEDAH MENGGERAKKAN BIDANG TUMPUAN ....................................... 3
1.4 PELAN PEMANTAUAN DAN TINDAKAN PENAMBAHBAIKAN ..................................................... 4
1.5 PENGURUSAN RISIKO ..................................................................................................................... 5
1.6 PENERAPAN AMALAN DAN PEMBUDAYAAN ............................................................................... 6
1.7 INOVASI PELAKSANAAN & PENAMBAHBAIKAN SISTEM PENGURUSAN ................................ 6

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