Page 3 - Profit Lines - Retail Performance
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SUCCESS STORIES: BUILDING ON EXCELLENCE




        Pro X Home Center   Major Expansion and Relocation

        Pro X Home Center in Bonners Ferry, Idaho, knew that they had
        tremendous potential to be their community’s full-scale hardware,
        LBM, and home décor design center. With the help of our Retail
        Performance team, Pro X went from a 7,000-square-foot store to a
        new 14,000-square-foot home center utilizing our Signature Store
        Design. After the first year, they have seen a 16% increase in sales
        and a 25% average increase in single transactions. Even local business and
        community leaders are excited about the new store because of products and
        services it brings to the town.

        “We had a vision of someday building a new store, and with the Retail
        Performance program that vision became a reality. It’s very rewarding
        knowing that we have made an investment in our community that
        people appreciate.”
              Jeff Brubaker, Member-owner - Pro X Home Center



            Anawalt Lumber   Increasing Market Share

            Anawalt Lumber wanted to refresh their Los Angeles store to better capture the market
            opportunity but found the logistics and implementation a bit overwhelming. Our Retail Performance
                                           team was able to partner with them to run market potential
                                           reports and customer surveys to help identify the correct areas
                                           of the store to invest in. To help Anawalt understand the full scale
                                           and vision of their remodeled store, every aspect of the project
                                           had a detailed timeline and budget. Pleased with the profitable
                                           outcome of this Retail Performance project, Anawalt has committed
                                           to partnering with Do it Best to update the rest of their stores.
                                           “This project has done wonders for the morale of our team. They
                                           were very involved in the process and it gave everyone fresh energy.
                                           Now we have a store we are proud of from floor to ceiling.”
                                                 Rolando Robles, President & CEO - Anawalt Lumber




                               Euston Hardware
                               Moving into New Markets

                               Located in Kansas City, Missouri, Kevin Euston
                               and his team were interested in opening a
                               fourth store. After extensive research, our
                               Retail Performance team identified that the best place to open a new location happened to be the
                               same site where Euston formerly had a store many years ago, and at the time it was best to exit
                               the trade area. With a plan in place, our team sat down and went through each product category
                               with the store’s team to select the right mix of inventory for the new store. In their first year since
                               the project, Euston saw an average sale per customer that was 15% higher than the national
                               average for hardware stores. They also met their sales projections and have seen a 20% increase
                               of sales in their second year since the new store opening.

                               “The biggest concern you have when you open a new store is the unknown. Do all the
                               research you can and utilize the Do it Best team. If it all looks good, then go for it.”

                                     Kevin Euston, Member-owner - Euston Hardware
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