Page 4 - KSN English Final

CONTENTS

FOREWORD FROM YAB DATO’ SRI MOHD NAJIB BIN TUN
HJ. ABDUL RAZAK, PRIME MINISTER OF MALAYSIA v
Jointly published by
SHIFTING DIGITAL PARADIGMS: WHEN BANDWIDTHS
Office of the Chief Secretary to the Government MEET SOPS 1
Prime Minister’s Department 3 July 2012
Level 4, East Block
Perdana Putra Building
Federal Government Administrative Centre MOVING FORWARD WITH THE MALAYSIAN PUBLIC SECTOR:
62502 Putrajaya STRATEGIES AND POLICIES FOR SUCCESSFUL NATION
Wilayah Persekutuan 7
www.pmo.gov.my/ksn BUILDING
6 September 2012
and
COLLABORATING FOR A BRIGHTER TOMORROW: CORPORATE
Razak School of Government 13
Level 5, Menara Prisma MALAYSIA ON AN UPTURN
No. 26 Persiaran Perdana 24 November 2012
Presint 3, 62675 Putrajaya
Wilayah Persekutuan MIND THE GAP: BRIDGING SERVICE WITH INNOVATIVE
www.rsog.com.my
DELIVERY PROCESSES 18
17 January 2013

Humanising the Public Service: A Compilation of Speeches by the Chief Secretary to the Government AGENTS OF GROWTH: MAKING A DIFFERENCE TO
MALAYSIA’S SKYLINE 23
23 March 2013
Copyright © 2016 Office of the Chief Secretary to the Government,
Prime Minister’s Department Malaysia PTD: TAKING CHARGE OF THE GOVERNMENT
TRANSFORMATION AGENDA 29
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission 14 June 2013
of the Office of the Chief Secretary to the Government.
BRICK BY BRICK: FACILITATING THE NATION’S GROWTH 38
14 June 2013
Editorial Team: INTEGRITY IN THE PUBLIC EYE 43
Ahmad Shukran Shaharuddin | Eunice Yeo Huan | Mohd Ezuwan Hassan | 4 September 2013
Zakiah Hanim Zainal Awaluddin
ENTRUSTED TO DELIVER: MEETING PUBLIC EXPECTATIONS
WITH GOOD GOVERNANCE AND TRANSPARENCY 48
Perpustakaan Negara Malaysia Cataloguing-in-Publication Data
27 October 2013
Ali Hamsa, Tan Sri Dr., 1955-
Humanising The Public Service : A Compilation of Speeches by
The Chief Secretary to the Government / Tan Sri Dr. Ali Hamsa.
ISBN 978-967-14447-1-9
1. Ali Hamsa, Tan Sri Dr., 1955-.
2. Public administration--Malaysia.
3. Civil service--Malaysia. 4. Speeches, address, etc.
I. Title.
351.595