Page 98 - KSN English Final

The Wholesale and Retail NKEA targets to boost the country’s total
GNI by RM156 billion and create 454,190 new jobs by 2020. Moving
forward, the NKEA will focus on reviewing and refreshing existing Entry
Point Projects (EPPs) to ensure that continuous impact is achieved, as well
as looking into other potential areas, such as improvements to the supply
chain and development of niche retail segments such as premium brands.
I understand that MRCA has brought retailers together to converge on a
single platform with one sole objective, that is to support one another
through mutual sharing and learning from the success stories, business
wisdom, philosophies and market insights gathered from the different
industries. The contribution from all the valued members of MRCA has
resulted in Malaysia’s retail sector becoming the second major contributor
to GNI after Oil, Gas and Energy, contributing RM133.8 billion in 2013.
The success achieved by our local retail industry players is something
for us to be proud of, and be inspired by. With the strong support and
co-ordination provided by MRCA, I am confident that the Malaysian
industry players will grow in strength, numbers and competency, thus
accelerating the industry’s goal to compete in the international scene and
attain recognition on a global scale.
On that note, the cumulative effort from the public sector, through
continuous enhancement of public service delivery, together with the
support of the private sector, must continue so that our country remains
competitive at the international level. So far, we have improved from
strength to strength, as demonstrated by our international rankings. The
World Economic Forum ranked Malaysia the 20th most competitive
88 Humanising The Public Service : A Compilation of Speeches by the Chief Secretary to the Government
economy from 144 economies in the World Competitiveness Report
2014-2015. We have also improved by leaps and bounds in the World
Bank Ease of Doing Business Report, from 23rd position in 2009 to 6th
position currently among 189 countries in the world. We have also beaten
the odds of achieving a GDP growth of 6.3 per cent from the estimated
projection of 6 per cent for the first half of this year by Bank Negara. We
must continue to work hard, and most importantly, work together.
This evening, I would like to share with you some thoughts on the
National Blue Ocean Strategy (NBOS), the new approach undertaken by
the Government in introducing and implementing programmes for the
rakyat. In a nutshell, the National Blue Ocean Strategy provides a creative
and systematic method for Ministries and Agencies to collaborate and
introduce joint programmes which are of high value but at a low cost,
and rapidly executed.
The strength of NBOS is that not only do we improve the effectiveness
of public service delivery to the rakyat, but also that we leverage on
the strengths of the different Ministries and Agencies and enhance
collaboration in the system. Thus far, we have implemented over 60 NBOS
initiatives covering areas such as security, tourism, health and well-being,
youth volunteerism and services that impact the rakyat directly. I would
like to share with you two initiatives this evening:
Firstly, the Urban Transformation Centres or UTCs, an initiative championed by
the Ministry of Finance that provides the urban community with Government and
private sector services under one roof. At present, UTCs are located in Kuala Lumpur,
Alor Setar, Ipoh, Johor Bahru, Kuantan, Melaka, Kota Kinabalu and Kuching,
with a Mini-UTC in Sentul; and
Secondly, My Beautiful Malaysia or MyBM, which aims to systematically upgrade
the maintenance of public housing and public facilities such as toilets, through
cross-ministerial collaboration by the Ministry of Urban Wellbeing, Housing
and Local Government.
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