Page 2 - YBA Kanoo Code of Conduct English & Arabic

CODE OF CONDUCT

CHAIRMAN’S STATEMENT ...........................................................................................2

INTRODUCTION ............................................................................................................3

ELEMENTS OF CODE OF CONDUCT: .........................................................................4
1. COMPLIANCE WITH THE LAW AND REGULATIONS ........................................5

2. PRINCIPAL, SUPPLIER AND CUSTOMER RELATIONSHIPS ............................6

3. FAIR TRADING PRACTICES ...............................................................................8
4. PERSONAL CONDUCT .....................................................................................10

5. POLICIES & PROCEDURES INCLUDING DELEGATION OF AUTHORITY .....12

6. CONFIDENTIALITY, ADMINISTRATION & DISCLOSURE OF INFORMATION 14

7. INTERNAL COMMUNICATION ..........................................................................16
8. GIFTS AND HOSPITALITY .................................................................................18

9. CONFLICTS OF INTEREST ...............................................................................21

10. OCCUPATIONAL HEALTH AND SAFETY ........................................................23
11. WHISTLEBLOWING .........................................................................................25

CONCLUSION AND ORGANIZATIONAL VALUES ......................................................27

WHERE TO FIND SUPPORT .......................................................................................28

QUESTIONS TO ENSURE COMPLIANCE (PUTTING IT INTO ACTION) ..................28
ANNEXURE I................................................................................................................29

Revision 30/06/2013

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