Page 13 - OEM RIGGING AND ACCESSORIES GUIDE (US-2017)

HOW TO USE YOUR OEM RIGGING AND ACCESSORIES GUIDE

MercNET

MercNET is Mercury Marines exclusive online system that will provide you access to the tools that make your business efficient and profitable. The system allows you to
perform functions faster and more accurately, including:
• Create orders for parts, accessories and serialized items ‑ available 24/7.
• Create and save shopping carts or shopping lists
• Check part and product availability
• View product history by serial number
• View and print invoices, credit memos and statements
• Pay your Mercury account and apply credit memos to invoices
• File Product Warranty Registrations
• File Warranty Claims ‑ most Warranty claims paid within 24 hours
• File Mercury Product Protection Extended Service Plans
All MercNET systems are subject to change without notice, as we continue to improve our products based on customer input.
Electronic Parts Catalog
The Electronic Parts Catalog (EPC) containing the Mercury Parts Catalogs and Service Bulletins is available online for subscribing EPC customers. An offline version is
also available for installation using a removable storage device, with updates via download. Features of the Electronic Parts Catalog include:
• Easy access to part numbers and service bulletins
• Easy access to information by product line and serial number
• Create and import pick list to orders and claims
• Access footnotes in special comment section
• Current information available with nightly online updates
• Find part numbers quickly with hot spotting
• Add notes directly in EPC for personal use
• Multiple searches can be open simultaneously
MercNET Training
MercNET training is available online by selecting the MercNET Training link under Handy Tools.
For additional MercNET training contact MercNET Support at 800‑556‑4327.
Recommended System Requirements For MercNET and Electronic Parts Catalog

• Microsoft Windows 7 or Newer Operating System
• 550 MHz or faster processor
• 512 MB RAM or greater
• 12 GB of free hard disk space (if installing the EPC on a hard drive)
• USB Drive
• High‑Speed Internet access
• Internet Explorer 10.0. or greater
• Color monitor (resolution 1024x768 pixels)
• Local Printer
MercNET/MIDAS Customer Service Contact Information

Office Hours: Monday – Friday, 7:30 a.m. to 4:30 p.m. Central Standard Time
Phone: 1-800-556-4327
Fax: 920-924-1042
E-mail: mercnet.support@mercmarine.com

l Place Orders | Print Invoices | Register Product | Pay Online