Page 9 - OEM RIGGING AND ACCESSORIES GUIDE (US-2017)

HOW TO USE YOUR OEM RIGGING AND ACCESSORIES GUIDE

• MerCruiser ID located on bottom tray (skid).
Mercury’s preferred carrier is responsible to ensure return delivery.
Record any damage to the rack or container on the Bill of Lading.
Boatbuilders must retain a copy of the Bill of Lading for their records. (Note: All serial numbers of racks/containers being returned must be on the Bill of Lading and listed
clearly).
For Shipments Greater Than 15,000 Pounds or Over 25 Cubic Feet of Trailer Space

Call 920‑929‑5838 to arrange pick up with your Sales Account Representative.
Additional Notes:
• Racks and Containers need to be collapsed and stacked for return shipment.
• For Verado and MerCruiser disassembly instructions contact Mercury Technical Support at 920‑929‑5884.
• Collapsed Verado racks weigh 225 pounds each and may be stacked 8 high
• Collapsed MerCruiser containers weigh 110 pounds each and may be stacked 10 high.
Please be aware that Transom Cradles need to be returned back to Mercury along with the empty MerCruiser containers.
When Mercury ships a MerCruiser engine, inside the Engine container is a sterndrive engine and the transom, which is nestled inside the transom cradle to protect it
during shipment.
The Transom Cradle has a white label stating to return back to Mercury Marine. Transom Cradles should be stacked together and placed inside of an empty MerCruiser
engine container.
Please see photos on MercNET by selecting Resources – Mercury–US Boatbuilder Policy & Procedures Manual –Section 3
Non‑Warranty Product Returns from the Handy Tools section.
Intentional damage to any part of the returnable container/rack or failure to return all components will result in a debit for the replacement cost of the component(s). Billing
for intentional damage will occur upon receipt of the container/rack by Mercury.
Core and Container Charges:
Core and Container Charges will appear on the Mercury invoice where applicable. Instruction sheets explaining where to send Core and Containers for credit are sent with
applicable new or remanufactured products. Core and Container Return Forms can be obtained on MercNET by selecting Forms – Sales Forms from the Handy
Tools section. Subsequent credit will be issued to the Boatbuilder account based on the returned Core or Container.
Hub Exchange Program
The form and directions for this program are found on MercNET under the following path:
Handy Tools>Forms>Sales Forms>Propellers>Propeller / Hub Exchange Program

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