Page 6 - Canada Parts Guide (2021) - 8M0174475

HOW TO USE YOUR PARTS AND ACCESSORIES GUIDE

Small package carrier freight will be billed directly onto your Mercury invoice. Other carriers will charge the air or truck freight directly to you at the time of delivery.
Powerheads, gear housings and sterndrives may ship via truck freight to avoid damage.
Do not refuse truck or small package shipments. Contact Mercury Dealer Sales at 905‑636‑4749 for instructions.
To report loss or damage to small package carrier shipment, contact Mercury Dealer Sales at 905‑636‑4749 within 10 days of receipt of goods. Inspect packages for
shipping damage prior to acceptance of the shipment. Notify the carrier of any such damage on the shipper’s documents before signing for the goods. Also please
reference Service Bulletin 2007‑26 for further information regarding filing a freight claim when product is damaged during shipping.
Orders with payment terms of Cash on Delivery (COD) are assessed a fee set by the carrier. Please note that the fee for truck shipments can be substantial.
Shipping Standards do not apply to failures caused by conditions beyond the control of Mercury Marine, including but not limited to the following: acts of God, riots, strikes,
labor disputes, or disruptions in communication or transportation networks.
Core and Container Charges
Core and/or returnable container charges will appear on your Mercury Marine invoice where applicable. Instruction sheets are sent with applicable new or
re‑manufactured product on where to send core and/or returnable containers for credit. Also, core and/or container evaluation sheets can be obtained on MercNET under
Mercury links / Mercury Remanufacturing. Subsequent credit will be issued to your Mercury account based on the returned core.
Drop Shipping

Drop shipping of Mercury products is generally inconsistent with our marketing policy of Dealers serving their local consuming public. Therefore, we discourage drop
shipping. Limited exceptions to this policy do exist however excessive drop shipping may be considered a violation of the Mercury Sales and Service Agreement. For
further definition, please refer to the Mercury Policy Statement in the Dealer Program Guide.
Disclaimers and Limitations
Shipping Standards do not apply to failures caused by conditions beyond Mercury Marine’s control including, but not limited to, acts of God, riots, strikes, labor disputes, or
disruptions in communication or transportation networks.
MERCURY MARINE RESERVES THE RIGHT TO CHANGE IT POLICIES, PROCEDURES, AND THE PRICES OF ITS PRODUCTS WHEN AND AS NECESSARY,
WITH OR WITHOUT NOTICE. FOR THE MOST UP TO DATE POLICIES AND PROCEDURES VISIT, MERCNET AT HTTP://MERCNET.MERCURYMARINE.COM OR
CONTACT MERCURY DEALER SALES AT 1‑905‑636‑4749.

Mercury Precision, SmartCraft and Quicksilver Part and Accessories Limited
Warranty

What is Covered

Mercury Marine warrants each new or factory rebuilt Mercury Precision, SmartCraft, Quicksilver parts and accessories, and Mercury Racing Propellers sold by a Mercury
Marine authorized dealer or distributor, to be free from defects in material and workmanship during the period described following.
Duration of Coverage

This limited warranty provides coverage for one year from either the date on which the product is first sold to a retail customer by a Mercury Marine authorized dealer or
distributor, or the date on which the product is first put into service, whichever occurs first. Fuel components (gas tanks, primer bulbs and fuel lines) certified under EPA
CFR 40, SmartCraft parts and accessories (controls, gauges, displays and hardware, which does not include engines and engine mounted components) receive warranty
coverage for two years from either the date on which the product is first sold to a retail customer, or the date on which the product is first put into service, whichever occurs
first. Parts and accessories installed on Mercury Racing products that have product warranty duration of less than one year, carry limited warranty coverage for a period of
time equal to, and not greater than, the duration of the limited warranty originally provided with the parent product. The repair or replacement of parts, or the performance
of service under this warranty, does not extend the life of this warranty beyond its original expiration date. Unexpired warranty coverage can be transferred to a
subsequent purchaser upon proper re– registration of the product.
Conditions That Must be Met in Order to Obtain Warranty Coverage
Warranty coverage is available only to retail customers that purchase from a dealer authorized by Mercury Marine to distribute the product in the country in which the sale
occurred. Routine maintenance outlined in the Operation and Maintenance Manual must be timely performed in order to maintain warranty coverage. Mercury Marine
reserves the right to make warranty coverage contingent upon proof of proper maintenance.
What Mercury Will Do

Mercury’s sole and exclusive obligation under this warranty is limited to, at our option, repairing a defective part, replacing such part or parts with new or Mercury Marine
certified remanufactured parts, or refunding the purchase price of the Mercury product. Mercury reserves the right to improve or modify products from time to time without
assuming an obligation to modify products previously manufactured.
How to Obtain Warranty Coverage
The customer must provide Mercury with a reasonable opportunity to repair, and reasonable access to the product for warranty service. Warranty claims shall be made by
delivering the product for inspection to a Mercury dealer authorized to service the product. If the purchaser cannot deliver the product to an authorized dealer, written
notice must be given to Mercury Marine. We will then arrange for the inspection and any covered repair. The purchaser shall pay for all related transportation charges and
travel time. If the service provided is not covered by this warranty, the purchaser shall pay for all related labor, material, and any other expenses associated with that
service. The purchaser shall not, unless requested by Mercury, ship the product or parts of the product directly to Mercury Marine. The original purchase receipt
establishes the warranty period and must be presented to the dealer at the time warranty service is requested in order to obtain coverage.

2021 Mercury Precision Parts Guide e