Page 135 - Quality Manual_Web_Neat

Customer Complaints, Corrective & Preventive Action

(a) CUSTOMER COMPLAINT RECORD (CCR)

Project CCR No

Date

Contact Taken By

Tel No Issued to

Fax No This section to be completed by relevant Dpt.
Head / Project Engineer
Nature of Complaint (This Section to be completed by the receiver of the Complaint)

Analysisi & Corrective Action (This section to be completed by person investigating the problem)

Ana

Signautre (G.F) Date:
Management Representative’s Review

Signautre Date:

G.M Signautre Date:

QAP 140 - 01
136
AL HABBAI - QUALITY MANUAL