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INTRODUCTION
HTAA, KUANTAN Makmur is the main referral center for diagnostic services in the state of Pahang. It has
Pathology Department of Hospital Tengku Ampuan Afzan, Kuantan, Pahang Darul
been accredited by Skim Akreditasi Makmal Malaysia for MS ISO 15189 : 2007 since
August 2011 and for MS ISO 15189 : 2014 since 2015 in the field of medical testing i.e .
histopathology, cytology, chemical pathology, haematology, microbiology and virology
which comply with the international standard .
LOCATION
The Pathology Department and main laboratory is located at the ground floor of the
hospital main block. The ACC Clinical Laboratory is located at the second level of the
Ambulatory Care Center building.
ORGANIZATION STRUCTURE
The department is divided into 7 units. See attach organisation chart (Page vii).
QUALITY ACTIVITIES
Quality Policy
It is our policy to provide reliable and timely results to our customers through
continuous improvement of the quality system.
a. The objective of our Quality Management System is to provide medical laboratory
testing services in accordance with the applicable standards and good laboratory
practices to satisfy the requirements and expectation of our customers.
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