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ADVANCED

RISK MA
(3) perishable items

Quality of Product
One of the most important aspects of having knowledge about the product in a warehouse is the
ability to identify problems with the products.

It is essential that the quality of the products be of an appropriate quality to meet the customers’
needs.
Some of the ways in which problems can occur with products include the following.

 The items are damaged.
 The packaging is damaged.

 The product is contaminated or has leaked.
 The product is past its expiry or use by date.

Problems with Stock

When a problem with an item has been identified, it is important that the situation is rectified and
that the product is not despatched until the problem is fixed. Some corrective actions will include:

 replacement of the defective stock with good quality stock

 repair of the stock
 returning the stock to the manufacturer

 disposing of the defective stock items.

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