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EXPERTConMfroYntTinHgthe
By Leanne Hoagland-Smith, M.S.
deliver what they believe the client ✓✓Lack of personal accountability
Have you ever thought, with ✓✓Micro-management
all those experts out there in wants. After all, these experts rational- ✓✓Motivation difficulty
the business world, “Why do ✓✓Personal conflicts or power
companies still have problems?” ize, they are listening to the client’s
or “Why do so many experts fail when struggles
they come into organizations with their needs and wants even though they may ✓✓Preponderance of consensus-driven
next-generation, usually high-priced
solutions?” know a better, less costly, and even decision making (i.e., cover your
Just imagine how many profit quicker solution. behind mentality)
dollars are being directed to the ✓✓Productivity, quality, and time
following: continuous improvement, For example, 99.9% of all problems
customer service, IT and technology management issues
leadership, marketing, branding and are because of absent to ineffective ✓✓Reactive rather than proactive
advertising, operations, organizational
culture, sales, social media, supply to overall poor executive leadership. thinking
chain management, talent manage- ✓✓Unacceptable results
ment, training and development, and This leadership problem occurs within
workforce engagement. Each of these, when viewed
Fortune 100 international firms to
Some of these business areas have separately, appears to be a problem.
been around for a very long time, yet local sole proprietors.
many problems in business still exist. In the book, Fail-Safe Leadership: However, if experts would invest
So what gives?
Straight Talk About Correcting the a little more time and be far more
From my experience, many experts Leadership Challenges in Your Orga-
do not tell the entire truth. They nization, Linda Martin and David G. honest in their assessments, they
Mutchler provide a checklist of condi- would realize these are all symptoms of
tions present in many organizations: poor leadership. Of course, who wants
✓✓Can’t do attitudes
✓✓Communication problems to tell a client willing to pay thou-
✓✓Chronically sagging sales
✓✓Duplication of effort sands of dollars that you and your
✓✓Fear of making decisions
✓✓High staff turnover executive team are the first problem
to be addressed?
4 NBIZ ■ August 2014
