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When leaders fail to take the right When leaders fail to take the right action,
action to make the right decision, to make the right decision, symptoms
symptoms continue to happen. “Indeci- continue to happen. “Indecision is
sion is a decision.” This is a truism.
a decision.” THIS IS A TRUISM.
These symptoms, resultant from
all the indecisions of leaders, start Assessments are another bottom- would you do in addition to running
sprouting up like dandelions herald- less, profit-sucking money pit. For as fast you could out of his or her
ing the arrival of spring. Soon, the the most part, there are already a office? For most, they would seek
dandelions start going to seed, and plethora of assessments with proven another opinion.
then even more symptoms are sown and established track records.
into the wind. Of course, some are Experts who implement solutions
buried into the lawn and sprout the Many of these assessments are very without employing any diagnostic
following spring when leaders believe affordable, yet consulting firms (experts) assessments for individuals to
they have everything under control. are more than willing to create another organizations are, in my humble
assessment because they are paid more opinion, committing malpractice. When
Additionally, the desire to make money. The newly-created assessment, an assessment is published by an outside
money overcomes ethical and afford- however, has not been statistically firm, this suggests greater truth and
able solutions. How often do we hear validated, and collected data may then validity. Also, an outside assessment
of an expert wanting to redesign a give some false indicators. helps to avoid solution failure.
particular process such as the entire
hiring procedure? That same expert Of course, there are those experts Then there is the issue of ego,
is unaware that the redesign is out who do not even apply any assessments especially within professional
of alignment with the organization’s to the situation or problem. They know consulting services as well as
current strategies, structure, other best because they have “seen” this or academia. Just recently, a very
processes, rewards, and people. that hundreds of times before. well-known sales expert suggested
in his blog that the word “results”
For example, the Association for Imagine for a moment that you should be avoided by leaders but the
Talent Development certifies that walked into your doctor’s office com- word “expert” should be embraced. I
experts published an article about plaining of a headache. Immediately, reread this article several times and
how training must be delivered over without any diagnostic tests, he or just shook my head in disbelief. This
a longer period of time. They cited she schedules you for surgery. What
proven research that 50 percent of
what is learned in a one-day work-
shop is lost the next day unless there
is ongoing reinforcement. Next to
this article, there was an advertise-
ment for a one-day workshop.
NBIZ ■ August 2014 5
