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IMPORTANT



        Obtaining permission from the applicant

        •  The human resources consultant or line manager must obtain written
          permission from an applicant to carry out a record clearance and explain to
          the applicant the reason for the record clearance. This is done by ensuring
          that the applicant completes the Personal Integrity Management Indemnity
          forms and provides copies of the required documentation.

        Submitting a request for a record clearance
        •  A request for a record clearance can be submitted through the Nedbank
          Personnel Integrity Management System. Applications from Nedbank
          subsidiaries must be done by using the offline application form.

        Processing record clearances

        •  On receipt of the required supporting documentation, the Personnel Integrity
          Management team will:
          •  Contact the relevant human resources consultant for any additional
            information needed to verify information or validate documents,
           if required.
          •  Assign the application for further processing.
          •  Update all the verification fields as soon as feedback is received from
            information service providers.

        Taking of fingerprints of applicants

        •  It is the responsibility of the human resources consultant  to ensure that all
          fingerprints are scanned and uploaded using the Nedbank AFISwitch
          application for the purpose of verifying criminal records.

        Communicating clearance results

        •  The status of all internal record applications can be viewed at any given time
          by the person requesting the record clearance by using the unique reference
          number allocated. Applicants can obtain the results from the relevant human
          resources consultant.





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