Page 352 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

• The Company clearly segregated duties and responsibilities in various tasks. They can be inspected with clear
procedures in duties as follows:

(1) Approve
(2) Record accounting entries and information
(3) Handle and store assets

• The Company regularly improves new work procedures to be in line with the changing work system.

• The Company monitored and reviewed connected transactions or transactions that may cause conflict of
interest among shareholders, directors, executives, and related parties with the policy to prevent the conflict of
interest, the connected transaction policy, and the land purchase and leasing for business operation from related
person policy as a control measure to make the connected transactions or transactions that may cause conflict
of interest in accordance with the laws and regulations of SET. In case the value of the transaction reached the
specified significant criteria, before making a transaction, the management department must present the said
transaction to the Audit Committee for comments, which is treated as the arm’s length basis before proposing
to the Board of Directors who has no interest in that transaction to consider. In addition, in order to control the
operations of the subsidiaries and associates, the Company set written investment policies and policies for
overseeing the operations of subsidiaries and associates, including appointing directors or executives in those
subsidiaries or associates.

Part 4 Information and Communication

• The Company has a policy to communicate various information of the Company to personnel in any position
related to various matters through the Human Resource Department.

• The Company provides sufficient important information and delivered such information before the meeting date
for the Board of Directors’ decision-making.

• In each committee meeting, there are minutes of the meeting recording matters that the Board of Directors
approved or provided additional suggestions. The said important minutes are kept in accordance with the law.

• The Company kept all accounting documents and accounts into categories and never been informed by the
auditors that there was any flaw.

• The Company has in place a system to keep documents orderly to allow the auditors, the internal auditors and
the authorized person to have access for inspection.

• The Company’s financial statements are audited and commented by the auditors approved by SEC.

• The Company provides communication channels so that both internal and external stakeholders can report
information or clues about fraud or corruption and also set a policy to report clues about wrongdoings. The said
policy stipulates protection of people who report clues or complaints.

Part 5 Monitoring Activities

• The Company has a process to monitor compliance with the “Code of Conduct” by the Company’s Internal Audit
Department. For the subsidiaries, a Loss Prevention Department was established to oversee the orderliness,
the safety and the wrongdoing occurring within each company.

352 Annual Report 2021 (Form 56-1 One-Report)