Page 353 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

• In the case that the operating results are significantly different, the Company would organize executive meetings
for each department to find the cause of the different results and assess the situation to find an immediate solution
and would report progress of corrective actions at the next executive committee meeting.

• The Company established criteria for reporting cases from the Legal Department, which must be reported to
the Audit Committee and the Board of Directors for acknowledgment. The guidelines are regularly reviewed
and updated.

• The Company assigns the internal auditor to report the audit results directly to the Audit Committee regularly,
and the Audit Committee emphasizes on continuous personnel development of the Internal Audit Department,
which can be seen from having external consultant to undertake the Quality Assurance Review (QAR).

• The Company has a policy for the management to report immediately to the Board of Directors in case of frauds
or suspicious behaviors of serious corruptions, practices that violated the law or any other unusual actions which
may affect the reputation and financial status of the Company significantly. Such case may be initially reported
verbally and there would be a follow-up report in writing for presentation

Head of Internal Audit
The Company’s Internal Audit Department directly reported to the Audit Committee. The department is responsible
for overseeing the independence, the efficiency, and the effectiveness of the internal audit operations. The Audit
Committee Meeting No. 1/2019, held on 28 March 2019, resolved to appoint Mr. Phisoot Suksangthip as Head of
Internal Audit since he possessed complete and sufficient knowledge and experience according to the qualifications
specified in the Charter of Internal Audit Department to control such operations. However, the consideration and
approval of appointment, removal, and transfer of Head of Internal Audit of the Company must be approved by
the Audit Committee. The qualifications of Head of Internal Audit can be found in Enclosure 3.

Annual Report 2021 (Form 56-1 One-Report) 353