Page 479 - CRC_One Report 2021_EN
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Business Overview and Performance Corporate Governance Financial Statements Enclosure
Glossary of Retailing Terms
Glossary of retailing terms, presented in this One-Report, shall have the following meanings:
The method of building, modifying or repairing something without the aid
DIY (“do-it-yourself”)
of experts or professionals.
The customer loyalty program operated by The 1 Central Co. Ltd.,
The 1 loyalty program or The 1
a subsidiary of HCDS, in which Central Retail participates.
A retailer that operates multiple types of retail businesses, such as
Multi-Format Retailer department stores, specialty stores, supermarkets, hypermarkets,
convenience stores, etc.
A retail format that hosts a diverse collection of stores that share
common structures and other areas at a single location, and which includes
Retail plaza “lifestyle centers” which are designed to be a destination for shopping
as well as entertainment, dining and other activities, and which generates
revenue in the form of rental income from tenants.
Net selling space is the main selling space (excluding rental space and
display windows), including stock rooms, promotion areas, and walkways
Net selling space and average
forming part or adjacent to the selling space.
net selling space per location
Average net selling space per location is the net selling space as of
the date indicated divided by the number of stores as at the date indicated.
The area at a given location that may be rented out to tenants, after
Net leasable space
deducting for common areas.
Computed based on total sales of goods for the period divided by net selling
Sales of goods per square meter space for the period, which is the average of the net selling space as of
the end of each month comprising the period.
Average rental income per Average rental income per square meter is calculated based on total rental
square meter income for the period divided by the total occupied area for the period.
Merchandise sold quickly. Examples include non-durable goods such as
FMCG (Fast-Moving
packaged foods, beverages, toiletries, over-the-counter drugs, and other
Consumer Goods)
consumables.
The percentage of customers who have made more than one visit transaction
Repeat customer rate
in a given year.
The change in the contribution to total gross sales between two periods
made by the relevant stores on a standalone basis under each of
our key retail banners. The stores that are included in comparisons are
those that have been in operation during the entirety of the two periods
Same store sales growth (SSSG)
of comparison. The comparison for each store takes into account sales by
that store during the same period it was in operation in both the reporting
period and the period of comparison. The gross sales of all the relevant stores
in the relevant period are then aggregated and compared.
The percentage of net leasable space leased out to a tenant, which is
Total occupancy rate
12-month average occupancy rate.
Omnichannel refers to the confluence of the various shopping channels
Omnichannel used by customers in modern retailing, including in-store, online, mobile
and social media.
Annual Report 2021 (Form 56-1 One-Report) 479

