Page 43 - Top Class KSSM English Tingkatan 4

English Form 4 KSSM Answers

UNIT 1 3 Buy It! Customer: I have been waiting for more than half an
hour to be served! Usually it’s just around
ten minutes.
Manager: One of the staff is already going through
READING the queue to take their order so the queue
can move faster if the customer does not
A 1. B 2. B 3. C take time in ordering. I hope you’ll be
patient a little longer. Thank you, Madam.
B 1. f 2. j 3. i 4. b 5. h 6. g ii. Customer: Good afternoon, may I see the manager,
7. i 8. a 9. k 10. c 11. e 12. d please?
C 1. wishful thinking, have a field day Shop Good afternoon. You are talking to me, Sir.
2. Dream on, business as usual Manager: What can I do for you?
3. around the clock Customer: I bought this blender from your shop two
4. pulling my leg weeks ago. I have been using it daily
5. ball is in your court,have the means but yesterday, something was wrong. It
6. grab a bite, eat a horse stopped working completely.
7. a whale of a time, dire straights Shop Don’t worry. I’m sure it’s still under
D 1. e 2. d 3. b 4. a 5. c Manager: warranty. Do you bring the warranty card?
GRAMMAR Customer: Here it is. How long will it take to repair it?
A 1. You must count all the cup cakes before putting Shop It normally takes one to two weeks. Our
them up for sale. Manager: technician will check it first. If the fault
2. We might not be able to sell all the things here. comes from the manufacturer, we need to
3. They need to promote the food so more people return the good first. Most probably yours
may come to the booth. will be replaced with a new one. I’ll contact
4. He can’t stop smiling because he feels so excited you when I have it back. Sorry that you
to be part of the committee. will not have a blender for the time being.
5. We have to watch out for the money. Customer Hope it will not take that long. Thank you
for taking prompt action.
B 1. I don’t like curry. I would rather have soup.
2. We are getting late. We should be going home. B There are so many places where people can
3. The queue at the food court was so long. We ought get a taste of the different types of Malaysian cuisine.
to have come earlier. However, it is better to have home-cooked food
4. It was already an hour. I would rather not wait for rather than you eat food bought from restaurants or
them any longer. fast-food outlets. Preparing food at home is healthier
5. The dresses on sale are not really cheap. You had and definitely more hygienic. We can choose good
better not buy them. ingredients for the meals that we want to cook. They
6. There are still many items left. Shoppers should not can be fresher, too. The chicken can be skinned and
push one another. fat can be trimmed from the beef or mutton. As we only
(Accept any suitable answers) cook in small quantity, we can ensure that we clean our
C 1. has been attending, has attended vegetables well. The place that we work is also clean.
2. has been attracting, have purchased Ever heard news where chickens had been placed on
3. has lasted, bought the floor of the toilet? Of course, we will not do that at
home. When cooking, we can reduce the oil and salt
4. have been queuing, thought to make our food healthier. Therefore, we can prevent
LISTENING heart diseases, diabetes or other food related diseases.
Although cooking is probably time consuming, it can be
A 1. B 2. A 3. D overcome if we plan our meals ahead. For example,
we can prepare the basic ingredients earlier and put in
B 1. B 2. B 3. D small containers. We take only what we need at a time.
SPEAKING It will save us some money and even more economical if
we are cooking for a large number of people. In addition,
Suggested Answers cooking allows us to cook what we want, the way we
i. Manager: How can I help you, Madam? want it. We can be creative by trying out new recipes or
customer: Could you please add more staff to handle by adding new ingredients to a usual dish. Furthermore,
the extra number of customers? we can ask family members to help us or we can get
Manager: Yes, I know that we have long queues at together with a few friends. Doing so, we are able to
every counter. I’m so sorry about it but we foster closer relationship with the family members and
try to do our best. It’s just today that we are friends.
short of staff. One of them is sick and the WRITING
other has to take emergency leave.
A Accept suitable answers
B Accept suitable answers

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