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iii. I have a good experience at the website.

APPENDIX B

Criteria/Survey Yes No

Section A: Website Design

i. The website is a nice and beautiful design.

ii. The website has pictures, maps, and videos about the zoo.

iii. The color used in the website is nice to look at.

iv. Fonts are okay for the website.

v. The page of the website is clear and simple.

Section A: Website Information Quality

i. Website information is easy to get.

ii. The information on the website is up to date.

iii. The information about the animals is available on the website.

Section A: Website Interactivity

i. The website has videos of animals.

ii. I can ask a question on the website.

iii. I would like to visit the website again.

Section B: Website Experience

i. There is a lot of information available on the zoo’s website.

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