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many of the issues that arise during the course of the year at regular meetings of these
bodies.
IQAC was set up in 1998 and has been active since then.Feedback from different
stakeholders has been taken and an external review through the Loyola Institute of
Business Administration, Chennai was commissioned in 2014.

6.2.5. How does the College ensure that grievances/complaints are promptly
attended to and resolved effectively? Is there a mechanism to analyze the nature
of grievances for promoting better stakeholder-relationship?
The College has instituted various Grievance Redressal mechanisms to attend to
issues raised by the staff and students. For general grievances the students and staff
approach their respective Grievance Cells. For examination related issues, there is a
separate Examination Grievance Cell. In addition, ragging and sexual harassment
related complaints are addressed by the respective Cells. The complaints are heard
and decisions arrived at by a time-bound process. An Action Taken Report is filed for
each complaint and the same is conveyed to all parties concerned.
Grievance/suggestion boxes are placed in all three blocks of the College and the
collected grievances/suggestions are attended to.

6.2.6. Does the College have a mechanism for analyzing student feedback on
institutional performance? If yes, what was the institutional response?
Yes, the College has a student feedback system on three important areas, namely
infrastructure and services, library services and teaching-learning. These online
feedback systems are well advertised on the College display devices to ensure good
participation. A course evaluation is done by students and this has provided
important insights into the curriculum, teaching-learning-evaluation systems practised
in College.

6.2.7. In what way the affiliating University helped the College to identify the
developmental needs of the College?
Bangalore University, which is the affiliating University, has been supportive of the
autonomous status bestowed on the College and acknowledges the autonomous
functioning of the College by deputing members to BOS, Academic Council and
Governing Body. In its periodic LIC visits and the Autonomy Assessment Visit in
2015, the University has identified the strengths and weaknesses of the College and
provided meaningful suggestions to improve the functioning of the College.

6.2.8. Does the affiliating university have a functional College Development
Council (CDC) or Board of College and University Development (BCUD)? If yes,
in what way College is benefitted.
Yes, Bangalore University (Affiliating University) has a functional CDC. The CDC
assists in the following:
 Procurement of imported research equipment for College
 Processing and recommending the application for UGC and MHRD schemes for
colleges.

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