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Qualities of office assistant

Office assistant refers to those employees in office who perform the day to day
operating nature job which are repetitive in nature. An office assistant should have
different types of physical and mental qualities. The qualities that an office assistant
should have for better job performance are as follow:
1. Personal appearance: Personal appearance refers to the physical outlook which
is one of the most important qualities of an office assistant. Attractive personality
is essential for the first impression to the visitors. Attractive appearance does not
mean wearing expensive dresses, and ornaments, it is maintaining dress ups
matching with personality and maintaining good physical health which adds
value to personal appearance.
2. Proper health: Healthy mind exists in healthy body so it is necessary for a person
to maintain good physical health to have good mental health. Only a healthy
person can perform the job better. So, office assistant must be physically and
mentally healthy. For maintaining proper health, office assistant needs to fulfill
some physical activities like timely bathing, regular brushing of teeth, putting on
clean dress, cutting hairs and nails short, etc. In case of any sickness, he should
go to hospital, take medicine and rest as suggested by doctor to maintain good
health.
3. Neatness and cleaness: Office assistant should wear neat and tidy dress and
take regular bath to maintain smart personality. Besides this, he should maintain
neatness and tidiness by cutting nails and hair, brushing teeth regularly,wearing
well ironed dress, etc. Visitors always want to deal with clean and tidy employees.
Neat and clean peson can impress other persons easily which is essential for office
assistant.
4. Regularity in duty: Every person should fulfill the duty assigned to him. The
office assistant should be regular and punctual in attending the office duties.
Absenteeism and unnecessary leave should be avoided or minimized. He should
come to office in time and leave the office after office hours.
5. Patience: Patience is concerned with self-control. An office assistant should be able
to control the temper, emotion and nervousness. Different types of people visit
office, some of them may show awkward behavior which may create unexpected
problems. In such situation office assistant should try to take the situation in
control patiently.

Qualification of office assistant
Qualification is the combination of skill, ability and knowledge which equips a person
to perform the assigned job efficiently. The qualification can be academic qualification,
experience, knowledge, skill, training, etc. The following qualifications are required
to be a successful office assistant:

i. Academic qualification: Minimum academic qualification is foremost for any
kind of job. An assistant must possess minimum educational qualification which

GREEN – Office Practice and Accounting 9 15