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The senior management of a business uses a branch officer as its branch representative
and keep connection with a branch office.
The branch officers coordinate and manage affairs in the branch office and implement
decisions made by the head office. Their duties vary with their different positions. He
is accountable and responsible for establishing the strategic direction for the branch
in concurrence with the branch goals. In government office of Nepal, branch officer
belongs to the rank of third class gazette officer and known as Shakha Adhikrit (zfvf
clws[t). But in business, department head or sectional chief is considered as a branch
officer and he is accountable and responsible for establishing the strategic direction
for the branch in concurrence with the branch goals.
Functions of Branch Officer
The main functions of branch (section) officer are as follows:
• To maintain communication between the branch and management by preparing
daily, weekly, and month-end reports regarding operations and productivity.
• To formulate recommendations and provide feedback to management regarding
operational policies and procedures.
• To play a liaison role between chief and lower level staff.
• To implement decisions in branch and operating level made by the head office.
• To follow the order and instruction given by office chief.
• To report the performance, problem and achievement of his section, etc.
• To assist in evaluating staff’s work performance by helping to prepare and deliver
annual reviews and performing coaching sessions.
• To assist in managing the security and safety of the branch, by analyzing security
and safety policies and procedures.
Office Assistant
Office assistants refer to those employees in office who perform the day to day
operating nature job and duties like typing, filing, taking inventory, keeping records
and sorting checks. They may also prepare documents, process mail and answer
telephones.
Functions and duties of office assistants
An office assistant has to perform various works which are repetitive in nature. The
common functions that should be performed by office assistant are as follows:
a. Planning the daily work: Office assistants are not specialist, so they have to
perform numbers of jobs daily. If a plan is prepared to perform these jobs, better
result is achieved on one hand and there will be reduction in work load on the
other hand. That’s why office assistant should prepare a daily plan for the job to
be performed as well as they should help to prepare daily job plan for the office
chief.
GREEN – Office Practice and Accounting 9 13

