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1           Office and Office Personnel

















          Meaning and definition of office

          The word 'office', as understood by the common man, means a place where all sorts of
          clerical works are performed and where all kinds of papers are dealt with.

          The office is an important function of business like other functions such as production,
          marketing, accounting, financing, etc. The term ‘office’ should be defined to represent
          office  work  rather  than  the  place  where  the  office  work  is  done.  That  means,  the
          office should not be defined merely as physical structure at a particular place. If the
          office is restricted to a particular place only, it will mean that the work which by its
          nature is office work and is performed outside the four-walls of the office will remain
          uncontrolled. Therefore, the term ‘office’ should be interpreted widely to represent
          functions which it performs rather than the place where they are performed.

          In every modern organization, from a business concern to a government department,
          there  has  to  be  some  people  to  receive,  record  and  supply  necessary  information
          to  the  managers  and  executives  and  to  undertake  other  identical  activities  like
          maintaining files and preserving important documents. These are essential for the
          efficient management of the organization as much as they help the managers and
          executives to plan, direct and control the operations of the organization. These clerical
          activities, taken together, comprise an important service function, and are carried on
          in the 'office'.


              "An  office  may  be  regarded  as  a  place  where  control  mechanisms  of  an
              organization are located."- George R. Terry.



              “Office is a place where clerical functions are carried out."- J.C. Denyer.



              "Office  exists  anywhere,  where  certain  kinds  of  works  are  performed."-
              Edward Roche.




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