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of shareholders is work of the office. Similarly office links the creditors with the
organisation and has to act as servicing department for them.
7. Importance in relation to customers: The importance of office in relation to
customers is great. Office acts as the channel that links the business organization
with its customers. Their inquiries, orders and complaints are taken care of by
the office through direct personal contact. Besides, newspaper medium is also
used by the office to inform the customers about products and their uses.
8. Importance in relation to government and general public: Today a business
organization is recognized as a social institution. It is required to satisfy
government regulations. The office acts as the link between different government
departments and the organization. Office is also the link between the general
public and the organization. Office is responsible for creating a proper type of
image for the organization in the minds of people. It is responsible for building
up a healthy social image. An organization cannot be anti-social and this idea
has to be conveyed to the outsiders.
Types/ Kinds of office

The followings are common types of office in practice:
i. Government offices: Government offices are those offices which are established,
owned, managed and operated by government. The main objective of the
government office is to provide services to general public and to maintain
peace and security. A government hospital is established with a view to provide
necessary health service at possible minimum cost to people; a government
school provides education at nominal cost and various services are rendered free
of cost. In this way, government offices are service motived. As far as possible,
government offices provide service to the people of every corner of the country.
Ministries, Departments, District Offices, Local Offices are the examples of
government offices. Government offices are established to fulfill the following
objectives:
• To provide basic services to people.
• To ensure the presence of the government.
• To provide employment opportunity for the people.
• To collect the government revenue (tax and non-tax both).
• To maintain good governance.
• To protect nation from internal and external security threats.
• To maintain the law and order.
• To maintain diplomatic relation with foreign countries.
• To develop the infrastructure for development of the country.
ii. Business offices: All the profit motive offices come under this category. Not only
private sector but also government can establish business office. Government and

GREEN – Office Practice and Accounting 9 7