Page 146 - The John Adair Handbook of Management and Leadership

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In evaluating team performance, perhaps through a de-briefing
session after a particular project, the performance of the team as a
whole in relation to the task can be examined:

• Has it been a success, a partial success or a failure?
• Can lessons be learnt?
• Can action be taken to improve performance?

• What feedback can be given to ensure improvement?

The evaluation of the team is helpful in trying to build it into a high-
performance one where the hallmarks are:
• clear realistic objectives
• shared sense of purpose

• best use of resources
• atmosphere of openness
• handles failure

• rides out the storms.

In appraising and training individuals,the following agenda can be used:
• Past performance

• Future work to be done: targets, priorities, standards and
strategies

• Matching perceptions of what can be expected by each party
of the other in order to achieve a good working relationship

• Improving skill, knowledge, behaviour.

Some tips in handling appraisals:
• Have all necessary data available

• Put the other person at ease
• Control pace and direction of the interview

• Listen… listen… listen

136 The John Adair Handbook of Management and Leadership