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            220                                                                  PART 3: THE PERSONAL SIDE OF LEADERSHIP

                                   References



            1  Melanie Trottman, “Baggers Get the Sack, But Dawn Marshall Still   27  Peter Moroz and Brian H. Kleiner, “Playing Hardball in Business
               Excels as One,” The Wall Street Journal (May 2, 2003), pp. A1, A6.  Organizations,” IM (January/February 1994), pp. 9–11.
            2  Robert E. Kelley, “In Praise of Followers,” Harvard Business Review   28  Edward O. Welles, “The Shape of Things to Come,” Inc. (February
               (November/December 1988), pp. 142–148.         1992), pp. 66–74.
            3  Bernard M. Bass, Bass & Stodgill’s Handbook of Leadership, 3rd ed.   29  Warren Keith Schilit and Edwin A. Locke, “A Study of Upward
               (New York: Free Press, 1990).                  Influence in Organizations,” Administrative Science Quarterly 27
            4 Ira Chaleff, The Courageous Follower: Standing Up To and For Our   (1982), pp. 304–316.
               Leaders (San Francisco, CA: Berrett-Koehler, 1995).  30 Chaleff, The Courageous Follower: Standing Up To and For Our
            5  Ira Chaleff, “Learn the Art of Followership,” Government Executive   Leaders.
               (February 1997), p. 51.                      31  “Open Mouth, Open Career,” sidebar in Michael Warshaw, “Open
            6  Del Jones, “What Do These 3 Photos Have in Common? They   Mouth, Close Career?” Fast Company (December 1998), p. 240ff.
               Show Leaders and Their Followers, Winning Combos,” USA Today   32  David K. Hurst, “How to Manage Your Boss,” Strategy   Business,
               (December 10, 2003), p. 1B.                    Issue 28 (Third Quarter 2002), pp. 99–103; Joseph L. Badaracco, Jr.,
            7  D. E. Whiteside, Command Excellence: What It Takes to Be the   Leading Quietly: An Unorthodox Guide to Doing the Right Thing
               Best!, Department of the Navy, Washington, DC: Naval Military   (Boston: Harvard Business School Press, 2002); Michael Useem,
               Personnel Command, 1985; Polly LaBarre, “‘The Most Important   Leading Up: How to Lead Your Boss So You Both Win (New York:
               Thing a Captain Can Do Is to See the Ship From the Eyes of the   Crown Business, 2001).
               Crew,’” Fast Company (April 1999), pp. 115–126.  33  Len Schlesinger, “It Doesn’t Take a Wizard to Build a Better Boss,”
            8  Robert E. Kelley, The Power of Followership (New York: Doubleday,   Fast Company (June/July 1996), pp. 102–107.
               1992).                                       34  Hurst, “How to Manage Your Boss.”
            9 Ibid., 101.                                   35  Irvin D. Yalom, M.D., with Ben Yalom, “Mad About Me,” Inc.
            10 Ibid., 111–112.                                (December 1998), pp. 37–38.
            11 Ibid., 117–118.                              36  Judith Sills, “When You’re Smarter Than Your Boss,” Psychology
            12 Ibid., 123.                                    Today (May–June 2006), pp. 58–59; and Frank Pittman, “How to
            13  David N. Berg, “Resurrecting the Muse: Followership in   Manage Mom and Dad,” Psychology Today (November/December
               Organizations,” presented at the 1996 International Society for the   1994), pp. 44–74.
               Psychoanalytic Study of Organizations (ISPSO) Symposium, New   37  Kelley, “In Praise of Followers.”
               York, NY, June 14–16, 1996.                  38 Chaleff, The Courageous Follower: Standing Up To and For Our
            14 Chaleff, The Courageous Follower: Standing Up To and For Our   Leaders; and John J. Gabarro and John P. Kotter, “Managing Your
               Leaders.                                       Boss,” Harvard Business Review “Best of HBR,” (January 2005),
            15  Jones, “What Do These 3 Photos Have in Common?”  pp. 92–99.
            16  Nick Wingfield, “Apple’s No. 2 Has Low Profile, High Impact,” The   39 Christopher Hegarty, How to Manage Your Boss (New York:
               Wall Street Journal (October 16, 2006), pp. B1, B9.  Ballantine 1985), p. 147.
            17  Major (General Staff) Dr. Ulrich F. Zwygart, “How Much Obedience   40 Ibid.
               Does an Officer Need? Beck, Tresckow, and Stauffenberg—Examples   41  Robert McGarvey, “And You Thought Your Boss Was Bad,”
               of Integrity and Moral Courage for Today’s Officer.” Combat   American Way (May 1, 2006), pp. 70–74.
               Studies Institute; U.S. Army Command and General Staff College,   42 Chaleff, The Courageous Follower: Standing Up To and For Our
               Fort Leavenworth, Kansas. Accessed March 29, 2007 at http://www.  Leaders.
               cgsc.army.mil/carl/resources/csi/Zwygart/zwygart.asp.   43  Peter B. Smith and Mark F. Peterson, Leadership, Organizations and
            18  Ira Sager with Diane Brady, “Big Blue’s Blunt Bohemian,”   Culture (London: Sage Publications, 1988), pp. 144–145.
               BusinessWeek (June 14, 1999), pp. 107–112.   44  Pittman, “How to Manage Mom and Dad.”
            19  Merle MacIsaac, “Born Again Basket Case,” Canadian Business   45 Hegarty, How to Manage Your Boss.
               (May 1993), pp. 38–44.                       46  Pittman, “How to Manage Mom and Dad.”
            20  Greg Jaffe, “The Two-Star Rebel; For Gen. Batiste, a Tour in Iraq   47  Berg, “Resurrecting the Muse.”
               Turned a Loyal Soldier Into Rumsfeld’s Most Unexpected Critic,”   48  James M. Kouzes and Barry Z. Posner, Credibility: How Leaders
               The Wall Street Journal (May 13, 2006), p. A1.  Gain and Lose It, Why People Demand It (San Francisco: Jossey-
            21  Stephen R. Covey, The 7 Habits of Highly Effective People: Powerful   Bass, 1993).
               Lessons in Personal Change (New York: Simon & Schuster 1989).  49  Kelley, “In Praise of Followers.”
            22  This discussion of the seven habits is based on Covey, The 7 Habits   50  Jay M. Jackman and Myra H. Strober, “Fear of Feedback,” Harvard
               of Highly Effective People; and Don Hellriegel, John W. Slocum, Jr.,   Business Review (April 2003), pp. 101–108.
               and Richard Woodman, Organizational Behavior, 8th ed. (Cincinnati,   51  McKinsey & Company’s War for Talent 2000 Survey, reported in E.
               OH: South-Western College Publishing, 1998), pp. 350–352.  Michaels, H. Handfield-Jones, and B. Axelrod, The War for Talent
            23  Stephen R. Covey, The 7 Habits of Highly Effective People (New   (Boston: Harvard Business School Press, 2001), p. 100.
               York: Fireside edition/Simon & Schuster, 1990), p. 72.  52  John C. Kunich and Richard I. Lester, “Leadership and the Art
            24  Jia Lynn Yang and Jerry Useem, “Cross-Train Your Brain,” Fortune   of Feedback: Feeding the Hands That Back Us,” The Journal of
               (October 30, 2006), pp. 135–136.               Leadership Studies 3, no. 4 (1996), pp. 3–22.
            25  Sager with Brady, “Big Blue’s Blunt Bohemian.”  53  Mary Mavis, “Painless Performance Evaluations,” Training &
            26  David C. Wilson and Graham K. Kenny, “Managerially Perceived   Development (October 1994), pp. 40–44.
               Influence Over Interdepartmental Decisions,” Journal of Management   54  Gary Rivlin, “He Naps. He Sings. And He Isn’t Michael Dell,” The
               Studies 22 (1985), pp. 155–173; Warren Keith Schilit, “An   New York Times (September 11, 2005), pp. 3–1, 3–7.
               Examination of Individual Differences as Moderators of Upward   55  Based on Mark D. Cannon and Robert Witherspoon, “Actionable
               Influence Activity in Strategic Decisions,” Human Relations 39   Feedback: Unlocking the Power of Learning and Performance
               (1986), pp. 933–953; David Mechanic, “Sources of Power of Lower   Improvement,” Academy of Management Executive 19, no. 2 (2005),
               Participants in Complex Organizations,” Administrative Science   pp. 120–134.
               Quarterly 7 (1962), pp. 349–364.
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